Senior Research & Proposals Specialist

Sales Support Manager

This role is responsible for partnering with Sales Support Manager to lead a team of Sales Support Associates who provide sales-cycle and administrative support to assigned account management and sales team members for life, disability, supplemental health and Medical Stop Loss group insurance customers for both NAO and Premier.

This role requires a comprehensive knowledge of the prospect and customer base, producer relationships, key contacts, products offered and must develop a proficiency with relevant Prudential systems and software. Specific responsibilities include :

• Manage a team of 4-5 Sales Assistants.
• Responsible for staff supervision and development, training, special projects, reporting, updating job aids / SOPs and ad hoc requests.
• Foster employee development and engagement; build skills and capabilities for greater organizational impact.
• A solid understanding of compliance policies and procedures and familiarity with products, services, administration systems and distribution methodology are required.
• Work with internal partners to continually improve processes and service we provide to our customers.
• Partner with SSA Manager to ensure consistency of processes and support across the broader Client Relationship Management and Sales teams.
• Ensure that the team handles all proposals timely and accurately, and that they are successfully supporting the Sales and Account teams to ensure best possible sales and customer persistency outcomes.
• Serve as a resource to the team for any escalated issues, ensuring prompt resolution.
• A solid understanding of broker systems and designated Inbox process.

What you'll need to succeed :

Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $83,500.00 to $129,500.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills.

Market competitive base salaries, with a yearly bonus potential at every level.

Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.

401(k) plan with company match (up to 4%).

Company-funded pension plan.

Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.

Work / Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.

Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.

Employee Stock Purchase Plan : Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.

Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance.

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law.

If you need an accommodation to complete the application process, please email accommodations.hw@prudential.com .

If you are experiencing a technical issue with your application or an assessment, please email careers.technicalsupport@prudential.com to request assistance.