Front Desk Associate
Join West-Hill Carstar as a Front Desk Associate at our Collision Center in Hillside, IL! This exciting role is perfect for individuals who thrive in a fast-paced environment and enjoy providing exceptional customer service while managing daily front desk operations.
Responsibilities :
- Greet and assist customers as they arrive at the Collision Center.
- Manage incoming phone calls and schedule appointments efficiently.
- Maintain accurate records of customer interactions and transactions.
- Process payments and handle cash transactions with precision.
- Coordinate with technicians to ensure timely service delivery.
- Provide customers with updates on their vehicle status and repair progress.
- Ensure the front desk area is organized and welcoming at all times.
- Assist in marketing efforts and promote additional services to customers.
Requirements :
High school diploma or equivalent; additional education in business is a plus.Previous experience in customer service or a front desk role preferred.Strong communication skills, both verbal and written.Proficiency in MS Office and basic computer skills.Ability to multitask and work effectively in a busy environment.Detail-oriented with excellent organizational skills.Positive attitude and a commitment to providing outstanding service.Must be able to work flexible hours, including weekends if necessary.Compensation : $20.00 per hour
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