Mobile Crisis Professional II

Make a Difference in Someone's Life!

At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury.

You Belong at Monarch

You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you'll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.

Job Highlights :

Mobile Crisis Professional II is an Associate Professional.

An Associate Professional (10A NCAC 27G .0104) is defined below :

• Bachelor degree (non Human Services) with less than 4 years Full time OR less than 8 years Part time applicable experience
• Bachelor degree (Human Services) with less than 2 years Full time OR less than 4 years Part time applicable experience
• Master degree (Human Services) with less than 1 year Full time OR less than 2 years Part time applicable experience

This Opportunity :

The primary function of the Mobile Crisis Professional II is to work as a member of a Mobile Crisis Team to provide crisis intervention though psychiatric crisis assessments and assist in short-term crisis service planning and coordination in order to de-escalate and stabilize potential situations in an effort to maintain and promote safety. This position may facilitate when necessary involuntary commitment and placement in higher levels of care.

What You'll Do :

1.Work with the team on appropriate assessments, intervention methods and multi-axial diagnoses.

2. Provide direct services to individuals who have requested services or who need services as identified by Screening, Triage and Referral (STR), the MCM team, or community service providers such as hospitals and law enforcement.

3. Provide intervention methods such as : face-to-face or telephone assessment, behavior of family intervention, hospital or respite placement, recommendation for further intervention, the creation of a crisis plan, or follow-up with assessment.

4. Assessing individuals who are in crisis to determine their level of service need.

5. Evaluate the individual's support system, the family's or caregiver's ability to maintain the individual in the community given the present situation, and determine the level of immediate support needed.

6. Provide services that include in-depth crisis assessment and behavior interventions.

7. Facilitate the least restrictive and safest environment for the individual requesting services. These arrangements may include hospitalization, voluntary and involuntary commitment or other placement.

8. Serve as liaison along with the provider, and STR or other appropriate service providers to arrange for clinically appropriate follow up service for the individual and their family.

9. Work closely with the on-call psychiatrists in the management and determination of needed level of care.

10. Assist in training necessary for implementation of crisis services, to include training of staff who may be confronted with crisis situations, and serve as a resource for other training as necessary.

11. Attend and actively participate in meetings and training as required. Maintain certification in all agency, state and federal training requirements.

12. Demonstrate knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to specific program areas.

13. Demonstrate knowledge of emergency procedures and assists in crisis situations.

14. Follow service definition guidelines for services being provided.

15. Complete all other relevant responsibilities as assigned by the supervisor.

16. Driving and travel may be required.

Education We're Looking For :

Bachelors : Human Services, Bachelors (Required), Masters : Human Services

Certifications We're Looking For :

Drivers License (Valid) - USA

Experience We're Looking For :

Experience in a crisis management setting or service during which the individual provided crisis response | 1 Year | RequiredExperience working with adults with a mental health diagnosis and / or substance use disorder | 0-3 years (Dependent Upon Education - see Job Description) | Required

Schedule :

Flexible schedule to meet the needs of the people we support.

40 hours / week including evenings, weekends, and rotating on-call coverage.

Target Weekly Hours :

40

Monarch is an Equal Opportunity Employer

Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity.

Monarch does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should contact HR@MonarchNC.org or call (704) 986-1550.

This job description in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch.