Senior Associate, Client Processing

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Senior Associate, Client Processing to join our Wealth Management Division. This role is located in Pittsburgh PA.

In this role, you’ll make an impact in the following ways :

• Lead the end-to-end investment management reconciliation process—overseeing trade, position and cash reconciliations across multiple asset classes—and own the workflow management lifecycle from task assignment through SLA monitoring, exception tracking and timely escalation
• Serve as Issue Resolution Lead : coordinate cross-functional stakeholders to drive root-cause analysis, clear breaks and exceptions, implement corrective action plans and continuous process improvements to strengthen controls and reduce recurrence.
• Provide complex analytics and reporting services, working to improve and automate Client Processing systems
• Manage moderate to complex external client issues and directly advise other organizational units / teams to ensure timely delivery of service or resolution of issues
• Meet with organizational units / teams to ensure problems and issues are addressed appropriately and resolved in a timely manner
• Participate in product development, product enhancement, and system testing to ensure products continue to accurately and efficiently process high value transactions

To be successful in this role, we’re seeking the following :

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Our Benefits and Rewards :

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity / Affirmative Action Employer - Underrepresented racial and ethnic groups / Females / Individuals with Disabilities / Protected Veterans.