Job Description
Job Description
Salary : $16.00-$18.00 Hourly
FleHours Wouldnt it be great to build your career at a growing company recognized 6 years in a row from 2019 to 2025 as the winner of Best Places to Work in Collections? At Credit Control, we know without a doubt that our driven, dedicated team members are the foundation of our success. Employees are rewarded with excellent benefits, competitive compensation, and growth opportunities.
PAID TRAINING + EXCELLENT BENEFITS + A COMPETITIVE PAY STRUCTURE + BONUSES AND INCENTIVES
At Credit Control, we invest in you! The atmosphere here values opportunities for growth, development, and internal promotion. We are currently looking for a full-time Debt Collection / Collections Representative with experience in account receivables, sales, customer service, or debt collection. We offer industry-leading bonus structures and benefits!
Job description
Collections Representative Responsibilities :
- Handle inbound and outbound calls for past-due accounts.
- Keeping track of all accounts in your route
- Negotiate outstanding debts.
- Planning a course of action to recover outstanding payments.
- Handle questions and complaints.
- Adhere to all local, state, and federal laws governing the debt collection industry.
Collections Representative Qualifications :
Excellent written and verbal communication skills.Ability to prioritize and multitask.Basic math and computer literacy skills.Professionalism and the ability to build rapport with consumers.Foster teamwork and cooperation.Preferred - previous experience in debt collection, outbound call center, telemarketing, or other related fields.Successfully pass a background check.Job Type : Full-time
Salary : 16.00 -18.00 hourly
($1.00 differential for bilingual-speaking collectors)
Collections Representative Compensation :
Individual & Team bonuses and incentives, up to $5,000+ each month!Additional quarterly, bi-annual, and annual IncentivesAdditional retention and referral bonusesA comprehensive paid training programBenefits :
Medical Insurance (UnitedHealthcare)Dental Coverage (Guardian)Vision Plan (Davis Vision)401K Retirement Plans (John Hancock - Credit Control matches 50% of the first 4%)Voluntary Life Short Term / Long Term Disability CoveragePaid Vacation, Personal, Bereavement, and HolidaysReferral programPhysical setting :
Call center.Schedule :
8-hour shiftMonday to FridaySome SaturdaysSupplemental pay types :
Bonus pay.Ability to commute / relocate :
Tampa, FL 33626 : Reliably commute or planning to relocate before starting work (Required)Application Question(s) :
Are you willing to undergo a background check, in accordance with local law and regulations?Education :
High school or equivalent (Preferred)Experience :
collection : 1 year (Preferred)Benefits include :
Medical / Dental / VisionLife InsurancePaid Time OffPaid Vacation TimePaid HolidaysPaid BereavementPaid Training401k with company matchAnnual Retention BonusProfessional Development Grant ProgramEmployee Assistance ProgramOngoing Contests & PrizesAnnual Company EventsCompany Referral ProgramADP Lifemart Employee DiscountsWeekly day range :
Monday to FridaySome SaturdaysWork setting :
Call center.In-OfficeWork Location : In person