Supervisor, Installation TampaOrlando FL

Work Flexibility : Field-based

Basic Function :

Responsible for the direct supervision of team members and team performance in the areas of : installation planning and execution installation quality timely and accurate reporting new hire training team building employee engagement capacity and customer support coordination.

Adheres to quality standards and policy to ensure team executes efficient and effective installations while engaging the customer and maximizing profitability. This individual will supervise 10-15 employees.

Responsibilities :

• Responsible for daily assignment prioritization and supervision of Installation tasks. Directs Integration Specialist(s) to meet assigned goals using established guidelines procedures and supervise work details of outside contractors and ensure quality system requirements are met.
• Trains Integration Specialist(s) in the installation of all surgical light suspension systems surgical booms video integration systems and associated cabling to deliver appropriate video signals as well as installation of ancillary equipment (room cameras video monitors etc.) in accordance with standards.
• Drives functional capability within team to ensure all team members are trained to all products. Monitors and Documents Integration Specialist(s) proficiency. Facilitates on-going training as required
• Provides support to Integration Manager on planning scheduling and resource allocation for Installation projects.
• Recruits hires onboards and develops Installation competencies of Integration Specialist(s).
• Ensures direct reports provide accurate records of equipment installation and associated activities. Provides information to produce regular reports using dashboards and metrics to measure team performance activity and headcount to create trends that can drive improvement opportunities.
• Responsible for the quality of the installation. Performs pre-installation site visits and quality audits of installation projects when required.
• Ensures team compliance with installation and integration documentation procedures and on time completion of SLMS assignments and associated compliance training for Integration Specialists.
• Manages functional direct reports with talent offense and providing feedback to develop team to reach their max potential. Facilitates an environment through diverse thought and works alongside the team to develop creative paths forward to capitalize on strengths.
• Participates in the design of key performance objectives for employees in alignment with the business mission and strategy.
• Collaborates with counterparts in other regions to identify gaps with current processes and systems within the function and proposes solutions.
• Assists other departments in the development and improvement of products and processes; this may include preparation / update of documentation and formal presentation of technical data to management and / or peers.
• Seeks out areas of opportunity to cross train resources in other functional areas to ensure optimal functional coverage.
• Demonstrated ability train others to interpret understand and install equipment according to complex wire diagrams and CAD drawings. Demonstrated ability train others to understand infrastructure electrical and network requirements of installable equipment. Partners with internal project team to communicate these expectations with customers and contractors and facilitates solutions. Understands Internet Protocol (IP) and computer networking requirements related to Stryker integration products.
• Drives implementation of identical installation and integration practices at different locations in order to ensure consistency and serviceability.
• Responds to internal and external customers inquiries and request for service. Ensures effective communication with customers regarding the status of their project and provides clear and timely updates on project progress. Effectively builds relationships with internal and external business partners to provide outstanding customer service experience. Communicates lessons learned and proactively provides feedback to cross-functional partners to improve business processes.
• Ensures team compliance with procedures policies and standards regarding travel booking and expense reporting procedures and standards. Evaluates team on a consistent basis to drive efficiency and set clear expectations of how.
• Adheres to all safety policies and standards as dictated by customer facilities and by Stryker.
• Completes training to ensure proper PPE is utilized during execution of job responsibilities.
• Advocates the importance of safe work practices.
• Must be able to travel to 50-75% support team and projects in the field.
• Utilizes the following software applications in execution of job responsibilities : Salesforce Agile Workday Concur Compliance Wire.

Physical Requirements :

Mental Requirements :

Skills / Experience Required :

Education / Training Required :

Travel Percentage : 50%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race ethnicity color religion sex gender identity sexual orientation national origin disability or protected veteran status. Stryker is an EO employer M / F / Veteran / Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information.

Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required depending on customer requirements to obtain the COVID-19 vaccination as an essential function of their role.

Required Experience :

Manager

Key Skills

Fire Safety,Academics,Communication,Marine Services,Asic,Broadcast

Employment Type : Full-Time

Experience : years

Vacancy : 1