Product Owner - Arrivals

JOB DESCRIPTION

The Product Owner ensures that the right work is defined, prioritized, and delivered to support Topgolf’s venue technology strategy. This role provides the structure and clarity needed for development teams to execute successfully while keeping product outcomes aligned with business objectives. Through close collaboration with product leadership and cross-functional partners, the Product Owner helps deliver technology that elevates the Topgolf experience.

Job Responsibilities:

• Collaborate closely with operations, marketing, venue teams, designers, and engineers to gather requirements, clarify needs, and validate business value.

• Translate stakeholder requirements into actionable user stories and documentation using Confluence, keeping all materials current throughout development.

• Maintain and refine the prioritized product backlog, ensuring user stories and acceptance criteria are clear, detailed, and aligned with business needs.

• Lead story kickoffs and support design and technical discussions, looping in the Director of Product when deeper API or architectural decisions are needed.

• Support engineers throughout development by answering questions, clarifying scope, removing blockers, and ensuring alignment on intended behavior.

• Participate in sprint ceremonies—including grooming, planning, and reviews to ensure the team is prepared, focused, and able to deliver against commitments.

• Participate in release planning, communicate feature readiness, and help set expectations around delivery timelines and user impact.

• Review post-release feedback and performance to identify enhancements and ensure consistent, high-quality user experiences.

Job Requirements:

• Bachelor’s Degree (or equivalent experience) in Computer Science

• 2+ years Experience in a product team role

• 2 + years Experience with Agile/Scrum software development projects

• 1+ years Creating and documenting software requirements (tools like Confluence, Basecamp, etc.)

• 1+ years Experience working directly with UI/UX designers to envision novel features

Critical Skills

• Experience writing detailed user stories, acceptance criteria, and use cases for engineering and design

• Strong communication skills with the ability to clearly articulate requirements and gather feedback

• Ability to collaborate effectively with distributed teams across functions (design, engineering, operations, marketing)

• High attention to detail and a passion for delivering polished user experiences

• Ability to manage shifting priorities, multitask, and stay organized in fast-moving environments

• Self-starter mindset with strong ownership of deliverables

• Positive, collaborative attitude and strong interpersonal skills

• Commitment to understanding user needs and supporting solutions that reduce friction and improve experience

• 5% Travel to Team offsites, venue visits

ADA
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.

EEO Statement
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions.As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.

Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.

Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.