Pharmacy Technician- Triage -2509387
Description
JOB PURPOSE:
Brand-new Pharmacy office style setting location. This location is a closed-door, professional, office-setting, supporting long term care pharmacy practices. We offer competitive pay and a desirable practice setting. Pharmacy Technician practices under the direct supervision of a licensed pharmacist and as part of a team of Certified Triage Pharmacy Technicians. Job responsibilities include providing outstanding customer service by receiving incoming calls from customer facility staff, nursing staff and prescribers; coordinating back-up pharmacy needs; triaging prescriptions within the pharmacy computer system; processing some prescription orders and refill requests and serves as a liaison between the pharmacy and customer healthcare centers.
ESSENTIAL JOB FUNCTIONS. DUTIES. AND RESPONSIBILITIES
- Provide quality customer service to our customer healthcare centers.
- Triage customer service requests by department, urgency and information/response required.
- Prioritize daily workflow queues.
- Research questions, issues and variances and provide resolution to customer.
- Collect, prioritize and sort orders and direct to appropriate workflow queue.
- Complete new patient entry into the pharmacy system application.
- Review orders for completeness and contact healthcare centers when orders requiring more information are received.
- Initiate pharmacy procedures for urgent forms and communications to healthcare center staff.
- Coordinate and manage back up order process.
- Enters orders accurately into pharmacy computer application system when required.
- Prioritizes and performs multiple tasks and projects concurrently.
Qualifications
Requirements for Position:
National Certified Pharmacy Technician – required or earned within 90 days of employment
Pharmacy Experience – preferred or graduate of a Pharmacy Technician Certification Program
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Job
:Pharmacy
Primary Location
:Georgia-Toccoa
Schedule
:Full-time:
Shift
:1st Shift
Job Posting
:Jan 20, 2026, 5:59:12 AM
Work Locations
:PruittHealth Pharmacy Services Toccoa377 North Pond StreetToccoa30577