Assistant General Manager

Marco’s Pizza is seeking an enthusiastic and experienced Assistant General Manager to help lead our team and drive the success of the restaurant. In this key role, you will be responsible for supporting the daily operations of the store, managing the team, and ensuring that we continue to deliver the high-quality food and service our customers expect. If you have a strong background in leadership, thrive in a fast-paced environment, and are passionate about exceeding customer expectations, this position could be a great fit for you!

Shift Availability :

Morning Shifts : 9 : 00 AM - 5 / 6 : 00 PM

Evening Shifts : 4 / 5 : 00 PM - 11 : 30 PM / 12 : 30 AM

Mid Shifts : 10 / 11 : 00 AM – 7 / 8 : 00 PM

Primary Responsibilities :

Oversee daily store operations, including team supervision, order preparation, and facility maintenance.

Implement, maintain, and correct processes and procedures to ensure operational excellence within Marco’s 10 Operating Systems.

Ensure compliance with food safety standards and operational processes.

Strive to meet sales goals, service times, and guest experience targets.

Review Profit & Loss Statements and implement strategies for growth.

Analyze KPIs to improve store performance and efficiency.

Attend bi-weekly meetings with management to discuss store progress.

Maintain accurate data in all corporate systems, including POS and Marco’s University.

Recruit, train, and develop team members to ensure product quality and exceptional guest experiences.

Work closely with the General Manager to enhance skills in truck ordering, inventory management, scheduling, communication, time management and more.

Lead by example and foster a positive, team-focused environment.

Job Requirements :

Must be at least 18 years of age

Must have open availability and be able to work weekends

Must be able to work up to 11 : 45 PM on weekdays and 12 : 45 AM on weekends

Strong communication skills, both verbal and written, to interact with supervisors, teammates, and guests

Accurately and efficiently count money

Reliable transportation for performing bank runs and / or deliveries

Reliable, prompt, and punctual

Serve Safe Certification (or willing to get certified)

Minimum 1 year of leadership experience required

Minimum 1 year of restaurant management experience preferred

Ability to stand for long periods of time

Ability to lift up to 50 lbs.

Aspirations to become a General Manager

What Makes You a Great Fit :

A friendly person who genuinely cares about the happiness of others

Someone who takes accountability for their actions and takes pride in their work

A team player who values honest feedback and contributes to the success of others

A passion for delivering great guest experiences

Tactful, courteous, and respectful when interacting with others

Consistently puts forth sincere effort, demonstrates initiative, and is safety-conscious

Thrives on helping others succeed and helps the team excel

Willing to adopt and promote Marco’s Cultural Beliefs

Available Benefits :

Flexible Hours and Schedules

Health, Vision, Dental, and Life insurance benefits for employees working over 32 hours per week

Bonus Opportunities with Bi-Weekly Payouts

401K with Company Match

Tip-Outs in addition to base pay

Opportunities for advancement

Employee Discount

Employee Referral Program

Service Anniversary and Birthday Celebrations

Pay Range Includes Estimated Tips and Potential Bonuses