Customer Service Representative - $20/hour + Commission

Clae Goldman Team is seeking a knowledgeable and passionate customer service representative to join our team. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. As a customer service representative, you will be responsible for providing expert advice on energy solutions, helping customers make informed decisions, and promoting our community solar and third-party energy solutions. Join us and make a positive impact on the environment while helping your community.


Responsibilities

• Go door-to-door in assigned neighborhoods speaking directly with homeowners
• Educate customers on our energy savings and community solar programs
• Answer questions about eligibility, benefits, and enrollment steps
• Qualify prospects and complete enrollments in person
• Accurately collect and submit customer information using our CRM system
• Follow up when needed to finalize enrollments
• Provide a positive, professional customer experience in the field
• Attend team trainings and performance meetings
• Work toward daily and weekly enrollment goals

Qualifications

1. Customer Service Experience: Previous customer service experience is highly desired
2. Communication and Interpersonal Skills: Stellar communication, presentation, persuasion, interpersonal, and negotiating skills
3. Educational Background: High school diploma required, bachelor's degree preferred
4. Sales Process Knowledge: Understanding the sales process and how to enter information into
   
   client databases desired
5. Organizational Skills: You are an organized, detail-oriented self-starter who loves contributing your team's goals

Compensation

$60,000 - $120,000 (Annually)


About Clae Goldman Team

Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. Join us and make a positive impact on the environment while helping your community.