Sales and Service Leader - Full Time

Overview

Your Role at Sephora : As a Sales and Service Leader , you’ll harness your love for beauty and become the leader you are meant to be. You’ll be a key driver of store success—leading by example to inspire your team, elevate client experiences, and exceed goals. Through coaching, collaboration, and a passion for beauty, you’ll help create a high-performing, inclusive environment where everyone thrives. If you’re a natural leader with a client-first mindset, this is your moment to Belong to Something Beautiful.

Key Responsibilities

• Lead and inspire — Coach and empower team members to deliver exceptional client service and achieve sales goals
• Drive performance — Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations
• Coach for growth — Provide ongoing feedback and development to elevate team performance
• Train and develop — Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
• Execute daily operations — Assist with inventory, visual merchandising, and maintaining store standards
• Foster inclusivity and teamwork — Promote a culture of openness where everyone feels empowered
• Uphold Sephora standards — Follow company policies and help create a safe and enjoyable shopping experience

Flexible Scheduling and Reliability

Must meet the required minimum number of weekly shifts / hours

Qualifications / Experience

What You’ll Enjoy at Sephora

Inclusion & Belonging We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored.

Meaningful Rewards Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; details can be found here.

Hourly pay : $27.15 - $33.41 / hr . The actual hourly pay offered depends on various factors, including relevant qualifications and experience, and other legitimate, non-discriminatory business factors specific to the position and / or geographic location.

Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military / veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

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