Customer Service Representative - Lakeland

2991 Canada Rd - Lakeland, TN 38002

About Us :

ATC Fitness is a family-owned gym with over 30 years of roots in the Mid-South. We pride ourselves on offering a welcoming, healthy, and positive environment for our members and team. Join a team that's committed to helping people reach their fitness goals while fostering career growth and work-life balance.

Position Summary :

We are seeking a friendly, outgoing, and motivated Customer Service Representative to join our team. This role is perfect for someone passionate about fitness and customer service, with an eye for creating positive member experiences.

Key Responsibilities :

• Assist current gym members with their needs, ensuring a great experience every visit.
• Provide tours to prospective members, showcasing our facilities and benefits.
• Sell gym memberships by sharing our values and programs with new prospects.
• Answer phone calls professionally and address inquiries or concerns.
• Familiarize new members with our Smart Start Training workout program.
• Perform daily cleaning to maintain a clean and welcoming facility.

Qualifications :

Perks and Benefits :