Talent.com
Collections Representative (Collector) Phoenix Evening Shift

Collections Representative (Collector) Phoenix Evening Shift

Stellantis Financial ServicesPhoenix, New Mexico, USA
2 days ago
Job type
  • Part-time
Job description

Stellantis Financial Services (SFS) is the new captive finance company for one of the worlds leading automakers and a mobility provider with iconic brands including Abarth Alfa Romeo Chrysler Citron Dodge DS Automobiles Fiat Jeep Lancia Maserati Opel Peugeot Ram Vauxhall Free2move and Leasys.

Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customers experience.

Salary and Benefits :

At Stellantis Financial Services you can make a difference in a crucial role in our high performing culture. We offer career development opportunities competitive pay and great benefits including :

  • Pay Rate : $19-$24 / hour based on experience / skills plus a 10% shift differential
  • Start Date : Our next onboarding class is set to begin January 5th 2026
  • Potential bonus : Potential performance based monthly bonus
  • Supplemental pay : Referral bonus
  • Flexibility : High performing associates can create their own work schedule on a weekly basis
  • Hybrid Work Arrangement : When not working from home work from offices with breathtaking views
  • Dress : Enjoy our comfortable causal work environment
  • Other Languages : Spanish-speaking skills are valued and rewarded but not required

Benefits :

  • Retirement plan - 401(k) match
  • Health insurance (medical dental prescription drug vision) and savings / spending accounts
  • Virtual office visits
  • Employee Assistance and Wellness Programs
  • Company provided life and disability insurance
  • Supplemental insurance (life critical illness auto pet identify theft and legal services)
  • Employee Assistance and Wellness Programs
  • Tuition reimbursement
  • Paid Time Off (holidays vacation flex and sick days)
  • Vehicle discounts for loans or lease
  • Position Summary :

    Responsible for the collection and resolution of delinquent auto loan accounts. Utilizes telephone automated dialer and written correspondence in a fast-paced goal-oriented collections department. Provides customer service regarding collection issues and available collection programs. Accountable for reducing delinquency for assigned accounts.

    Essential Job Duties and Responsibilities :

  • Confers with customers by telephone in an attempt to collect current and past due payments determines the reason for delinquency and updates customer information.
  • Confirms account holder by following safeguards procedures on every call.
  • Documents conversations and arrangements accurately in the collection system.
  • Adheres to collection standards of conduct policy on all accounts including third parties.
  • Treats all contacts in a courteous and professional manner.
  • Reviews customers files and offers programs to qualified customers to minimize delinquency.
  • Uses established procedures to make effective use of extensions and due dates to changes to resolve delinquent accounts.
  • Utilizes collection skip tools to locate accounts leading to resolution.
  • Recommend accounts for repossession or legal action.
  • Maintains delinquent rates at or below objectives.
  • Meet daily and weekly production goals (Calls and dollars collected)
  • Compliance with all company policies and procedures.
  • This position involves regular access to specified personal information of consumers including but not limited to Social Security numbers and dates of birth.
  • All other duties assigned.
  • This is an evening / night shift role with the following schedule :

    Monday Thursday : 11-8pm or 12-9pm MST (hours differ based on daylight savings time)

    Friday : 9-6pm or 10-7pm MST (hours differ based on daylight savings time)

    Saturday : 7-11am or 8-12pm MST (Rotation averages once per month; hours differ based on daylight savings time)

    Qualifications and Competencies : To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Experience
  • Minimum 2 years of collection-related experience.

  • Education requirements and / or certifications
  • High school diploma / GED

  • Must have reliable transportation and live within a commutable distance of Phoenix AZ
  • Qualifications Preferred :

  • Moderate computer knowledge of MS Excel and MS Word software and keyboard skills including minimum accuracy requirements
  • Ability to recognize problems resolve or escalate as needed including using a variety of talk-offs to convince the customer to make a payment
  • Speak and listen effectively to customers via phone and tolerate stressful interactions with customers
  • Multi-task in a high energy standard office and / or home environment
  • Knowledge of and compliance with the Fair Debt Collection Practices Act local state and federal collection laws
  • Physical Requirements :

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Sitting for long periods of time standing walking close vision for computer work speaking hearing lift and / or move up to 10 lbs. Reasonable accommodation will be reviewed upon request.

    Stellantis Financial Services Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment discrimination and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race color religion sex age national origin disability pregnancy sexual orientation veteran status gender identity or expression change of sex and / or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement promotion training transfer retention rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit ability achievement experience conduct and other legitimate business reasons.

    #li-hybrid

    Required Experience :

    Unclear Seniority

    Key Skills

    Data Entry,Deputy,Drafting,Hibernate,Administration Support,Activex

    Employment Type : Part-Time

    Experience : years

    Vacancy : 1

    Hourly Salary Salary : 19 - 24

    Create a job alert for this search

    Collection Representative • Phoenix, New Mexico, USA

    Related jobs
    • Promoted
    Statewide Accountant 1 (Federal)

    Statewide Accountant 1 (Federal)

    Arizona Department of AdministrationPhoenix, New Mexico, USA
    Full-time +1
    ARIZONA DEPARTMENT OF ADMINISTRATION.Delivering results that matter by providing best in class support services.Statewide Accountant 1 (Federal). Division of Business and Finance (DBF).This position...Show moreLast updated: 1 day ago
    • Promoted
    Truck Sales Representative

    Truck Sales Representative

    RWC GroupPhoenix, New Mexico, USA
    Full-time
    RWC Group is a premier Commercial Truck & Bus Dealership with.We proudly represent powerhouse brands like.International Trucks Isuzu Hino IC Bus Kalmar. Ottawa Cummins and Allison Transmission.F...Show moreLast updated: 20 days ago
    • Promoted
    Statewide Accountant 1

    Statewide Accountant 1

    Arizona Department of AdministrationPhoenix, New Mexico, USA
    Full-time +1
    ARIZONA DEPARTMENT OF ADMINISTRATION.Delivering results that matter by providing best in class support services.Division of Business and Finance (DBF). This position may offer the ability to work re...Show moreLast updated: 1 day ago
    • Promoted
    • New!
    Associate Field Service Technician Phoenix, AZ

    Associate Field Service Technician Phoenix, AZ

    StrykerPhoenix, New Mexico, USA
    Full-time
    Proactively collaborates with internal teams / departments to promote a culture of inclusiveness and cooperation.Responsible to live and exemplify Strykers Values : Integrity Accountability People and...Show moreLast updated: 2 hours ago
    • Promoted
    Correctional Health Technician

    Correctional Health Technician

    Maricopa CountyPhoenix, New Mexico, USA
    Full-time
    Salary offers are based on the candidates equivalent experience and internal equity with other employees within the same job classification. This position is eligible for overtime compensation for a...Show moreLast updated: 1 day ago
    • Promoted
    • New!
    Sterile Processing Attendant Mid Shift

    Sterile Processing Attendant Mid Shift

    Mayo ClinicPhoenix, New Mexico, USA
    Full-time
    Responsible for performing delegated activities to support the entire operations of CSPD the Operating Rooms and Procedural Areas. Duties are performed under the supervision of the Team Leaders Supe...Show moreLast updated: 2 hours ago
    • Promoted
    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    OCPASanta Rosa, New Mexico, us
    Remote
    Part-time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago
    • Promoted
    Tax Fraud Prevention Auditor 3

    Tax Fraud Prevention Auditor 3

    Arizona Department of AdministrationPhoenix, New Mexico, USA
    Full-time +1
    Funding Arizonas future through excellence in innovation exceptional customer service and public servant-led continuous improvement. All Arizona State employees operate within the Arizona Management...Show moreLast updated: 1 day ago
    • Promoted
    Special Assets Officer

    Special Assets Officer

    Western Alliance BankPhoenix, New Mexico, USA
    Full-time
    As a Special Assets Officer youll recommend and manage internal and external action plans to resolve adversely graded loans minimize bank loss and maximize recovery and return to performing status....Show moreLast updated: 1 day ago
    • Promoted
    • New!
    AVP, Service Center Casualty

    AVP, Service Center Casualty

    ChubbPhoenix, New Mexico, USA
    Full-time
    The Assistant Vice President Casualty Claims will report to the Vice President - North American Casualty Claims and will assist in providing vision leadership and direction on the handling and res...Show moreLast updated: 2 hours ago
    • Promoted
    Class A CDL - Fuel Transport Driver

    Class A CDL - Fuel Transport Driver

    Pilot Flying JSanta Rosa, NM, US
    Full-time +1
    Class A CDL - Refined Fuel Driver - Santa Rosa, NM.We are currently seeking a Fuel Transport Driver with an excellent driving record. Experience in the petroleum industry is preferred but not requir...Show moreLast updated: 30+ days ago
    • Promoted
    Relationship Banker Scottsdale Market Scottsdale, AZ

    Relationship Banker Scottsdale Market Scottsdale, AZ

    JPMorganChasePhoenix, New Mexico, USA
    Full-time
    At Chase we are passionate about creating memorable experiences for our clients and employees making them feel welcomed valued and understood. We build lasting relationships by doing the right thing...Show moreLast updated: 1 day ago
    • Promoted
    Arizona Statewide Organizer

    Arizona Statewide Organizer

    Anthropocene AlliancePhoenix, New Mexico, USA
    Full-time
    Anthropocene Alliance (A2) brings together supports and organizes alongside grassroots groups on the frontlines of climate change building collective power to fight for environmental protection and...Show moreLast updated: 1 day ago
    • Promoted
    • New!
    Associate Director Cost Manager Quantity Surveyor

    Associate Director Cost Manager Quantity Surveyor

    Turner & TownsendPhoenix, New Mexico, USA
    Full-time
    Associate Director Cost Manager and / or Quantity Surveyor.This individual will ensure successful management of both internal and external stakeholders and ensure successful delivery o...Show moreLast updated: 2 hours ago
    • Promoted
    • New!
    Representative-Insurance Claims

    Representative-Insurance Claims

    American ExpressPhoenix, New Mexico, USA
    Full-time
    At American Express our culture is built on a 175-year history of innovation shared.Leadership Behaviors and an unwavering commitment to back our customers communities and colleagues.As part of Tea...Show moreLast updated: 2 hours ago
    • Promoted
    Part Time (30 Hours) Associate Banker, Cactus and 32nd Branch, Phoenix, AZ Bilingual Spanish Required

    Part Time (30 Hours) Associate Banker, Cactus and 32nd Branch, Phoenix, AZ Bilingual Spanish Required

    JPMorganChasePhoenix, New Mexico, USA
    Part-time
    At Chase we are passionate about creating memorable experiences for our clients and employees making them feel welcomed valued and understood. We build lasting relationships by doing the right thing...Show moreLast updated: 1 day ago
    • Promoted
    Work from Home

    Work from Home

    HomeJobFinderVaughn, NM
    Remote
    Full-time
    Remote Opportunity : Link Posting Marketing Rep (No Experience Needed!) Are you self-driven, reliable, and ready to earn from anywhere? We’re looking for motivated individuals to jo...Show moreLast updated: 30+ days ago
    • Promoted
    Post Payment Auditor

    Post Payment Auditor

    Arizona Department of AdministrationPhoenix, New Mexico, USA
    Full-time +1
    Arizona Health Care Cost Containment System.Accountability Community Innovation Leadership Passion Quality Respect Courage Teamwork. The Arizona Health Care Cost Containment System (AHCCCS) Arizonas...Show moreLast updated: 1 day ago