Job Description
Job Description
Benefits :
- Opportunity for advancement
- Paid time off
- Training & development
ROLE DESCRIPTION :
As an Account Associate for Adolfo Torres - State Farm, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES :
Establish customer relationships and follow up with customers, as needed.Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarificationPromote successful and long-lasting customer relations.Use a customer-focused, needs-based review process to educate customers about insurance options.Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.QUALIFICATIONS :
Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferredExperience managing client relationships is preferredExcellent communication skills - written, verbal, and listeningDedicated to customer serviceAble to anticipate customer needsAble to effectively relate to a customerOrganizational skillsSelf-motivatedDetail orientedProactive in problem solvingPride in getting work done accurately and timelyAbility to multi-taskProperty and Casualty license (or ability to obtain)BENEFITS :
Paid time off (holidays and personal / sick days)Salary plus commission / bonusGrowth potential / opportunities for advancement within my agency