Associate Engineer

Job Title : Associate Engineer

Location : Anaheim, CA (On-site / Field)

Compensation : $31 / hour

Schedule : Full-time, typically 8 : 00 AM-5 : 00 PM (may fluctuate); occasional weekend or after-hours coverage as needed

Overview

An organization in the Anaheim area is seeking an Associate Engineer to join their team. This role provides both on-site and remote technical support across multiple client environments, ensuring the smooth operation of network systems, workstations, and IT infrastructure. The ideal candidate has a strong technical foundation, communicates effectively with remote clients, and thrives in a hands-on, problem-solving environment. Key Responsibilities

• Provide remote and on-site technical support to client users.
• Troubleshoot and resolve issues with workstations (PCs, laptops, monitors).
• Configure and maintain firewalls, Wi-Fi access points, and network switches.
• Support server and cable management activities.
• Communicate and escalate complex issues to the internal IT team when necessary.
• Manage ticketing requests and ensure timely resolution.
• Maintain appropriate documentation for issues, resolutions, and configurations.
• Ensure system security and proper authentication protocols are followed.
• Represent the team professionally during client visits.

Requirements

Experience :

Education / Certifications :

Technical Skills :

Soft Skills :

Additional Information

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