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Desktop Technician (Windows 11)

Desktop Technician (Windows 11)

The Right Click, Inc.Paramus, NJ, United States
30+ days ago
Job type
  • Full-time
Job description

Our client is seeking an experienced IT Support Technician to join our client's team in delivering seamless technology upgrades and support across our organization. In this role, you'll be responsible for performing Windows OS upgrades and Microsoft Office suite migrations while ensuring minimal disruption to our clinical and administrative teams. This is an onsite position based in Bergen County, NJ.

Starting at $23 / hour.

IT Support Technician 's Responsibilities and Duties :

  • Execute Windows operating system upgrades (Windows 10 / 11) and Office suite migrations on user devices.
  • Provide hands-on technical support to end users before, during, and after deployment.
  • Troubleshoot and resolve hardware and software issues related to the upgrades.
  • Work efficiently to ensure minimal workflow interruptions for end users.
  • Accurately document procedures and escalate complex issues when necessary.

IT Support Technician 's Qualifications and Skills :

  • At least 2 years of experience in IT support or desktop support roles.
  • Strong knowledge of Windows 10 / 11 and Microsoft Office suite.
  • Excellent problem-solving, communication, and customer service skills.
  • Ability to work independently in a fast-paced, onsite environment.
  • Experience in a healthcare setting is a plus but not required.
  • RightClick is an equal opportunity employer who agrees not to discriminate against any employee or job applicant irrespective of race, color, creed, alienage, religion, sex, national origin, age, disability, gender (including gender identity), marital status, sexual orientation, citizenship or any other characteristic protected by law.

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    Desktop Technician • Paramus, NJ, United States

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