Wine & Spirits Clerk

Festival Foods Wine and Spirits Clerk / Cashier

Location : Kimberly

Company Overview : Festival Foods is a Wisconsin grocer committed to giving back to the communities it serves and providing exceptional service and value. We operate over 40 full-service supermarkets across the state of Wisconsin. At Festival Foods, people are at the top of our list, reflected in our daily interactions, guest treatment, and extensive associate benefits and programs.

Job Summary

Job Title : Wine and Spirits Clerk / Cashier

Reports To : Wine and Spirits Department Manager

Responsible for assisting the Wine and Spirits department by working closely with all Wine and Spirits associates to ensure company policies and procedures are followed, department goals and objectives are achieved, and associates' needs are met. Wine & Spirits Associates personalize guest experiences by providing expertise on the best Wine & Spirits products for all occasions.

Job Description

Essential Duties and Responsibilities :

• Ensures all department standards are met in the Wine and Spirits department.
• Observes sales floor and back stock conditions; takes action to correct areas of opportunity.
• Maintains appropriate inventory levels and ensures accurate pricing on products received and sold.
• Communicates and works cooperatively with vendors, Wine and Spirits Manager, and Wine and Spirits associates to maintain standards and exceed guest expectations.
• Provides customer service to guests.
• Assists guests with finding items on the sales floor.
• Takes orders and other special requests.
• Answers the telephone and assists callers using proper phone etiquette.
• Addresses guest concerns and resolves issues when a guest is not satisfied with the service or product received.
• Checks out customer purchases on a cash register.
• Contributes to overall cleanliness of the department by picking up, organizing, and cleaning work areas, shelving, and sales floor as needed.
• Ensures all quality standards are met, including quantity expectations at 100% by 10 am and 5 pm.
• Other duties as assigned.
• Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.

Qualifications

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands and Work Environment

The physical demands and work environment described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Work Schedule

The work schedule may include mornings, afternoons, evenings, weekends, and holidays within the individual's availability.

Benefits Overview

Why You'll Love It Here :

Festival Foods is committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced, and service-oriented associates. Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop, and retain the most talented people.

Address : 800 E. Maes Avenue, Kimberly, WI, 54136