Systems Manager

Job Description

Job Description

We are looking for a skilled Systems Manager to lead and optimize the organization's office systems, applications, and server infrastructure. This role is integral to ensuring seamless user experiences and operational efficiency by managing platforms such as Microsoft 365, Intune, Entra ID, and SharePoint. The ideal candidate will combine strategic leadership with hands-on technical expertise to drive continuous improvements in system performance and user support processes.

Responsibilities :

• Lead and mentor a team of IT professionals, fostering expertise in identity, access, asset management, and system hardening.
• Develop and implement strategies to optimize the availability and performance of office systems and backend server infrastructure.
• Collaborate with cybersecurity, infrastructure, and business units to align IT operations with organizational objectives.
• Manage the administration and enhancement of Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.
• Oversee Microsoft Intune for device provisioning, compliance, and lifecycle management.
• Administer Entra ID (Azure AD) for user provisioning, group management, and access controls.
• Ensure secure and efficient configurations for authentication systems and office technologies, including mailboxes, printers, and scanners.
• Monitor server health, performance, and availability using enterprise tools, and execute regular updates and vulnerability remediation.
• Develop and maintain documentation for server configurations, operational procedures, and recovery plans.
• Drive automation initiatives to streamline provisioning, support tasks, and asset lifecycle tracking.
• Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience.
• Minimum of 5 years in IT operations, including 2 years in a leadership role.
• Proficient in Microsoft 365, Intune, Entra ID (Azure AD), and identity / access management.
• Hands-on experience with server provisioning, patching, monitoring, and service account management.
• Strong communication, leadership, and project management skills.
• Knowledge of PowerShell scripting and automation tools.
• Familiarity with hybrid cloud environments and modern workplace technologies.
• Proven analytical and problem-solving abilities in dynamic and collaborative settings.