Talent.com
Business Office Manager

Business Office Manager

Oaks Senior LivingAlpharetta, GA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Position Summary :

The Business Office Manager will welcome visitors and answer incoming calls in a warm, pleasant, and professional manner. The Business Office Manager will maintain a clean and neat reception area, handle specific resident services, and seek administrative support as needed.

Primary Responsibilities :

Customer Service

1. Possess and maintain knowledge of the community, its benefits, services provided, the residents, and employees.

2. Answer incoming calls in a warm, pleasant, and professional manner.

3. Respond to all calls following proper telephone etiquette and taking detailed messages when appropriate.

4. Ensure that messages are relayed promptly to the intended person.

5. Greet all visitors, residents, family members, and employees in a warm and helpful manner.

6. Ensure that the reception areas are clean, neat, and inviting.

7. Coordinate appointments for residents requesting transportation or hairdressing services.

8. Collect the residents’ mail and prepare it for distribution.

9. Obtain 24 hours of continuing education in initial year of employment and 16 hours annually, thereafter. Maintain CPR & First Aid certification.

10. Provide other assistance with resident services as requested by management.

Administrative

1. Receive and send packages for the Executive Director or other departments as requested by your supervisor.

2. Assist the Community Relations Director in handling inquiries and tours as necessary.

3. Assist the Community Relations Director in preparing for new residents’ move-in as requested.

4. Assemble residence brochure packets and mail as requested.

5. Distribute mail to the residents, Executive Director, and other departments daily.

6. Assist the executive director and / or other departments with additional administrative duties as assigned.

7. Create and maintain all schedules for Care Staff.

8. Assist Executive Director with Payroll.

9. Maintain all Continuing Education tracking and assignments for all staff.

10. Participate in “Manager on Call” rotation.

Communications

1. Attend all regular staff meetings and required in service training sessions.

2. Must communicate effectively to convey information to residents, visitors, family members, and Management.

3. Review daily any and all communication tools used in providing resident care.

4. Report all supply needs.

5. Notify the Executive Director of any concerns or questions presented by the residents’ family members.

Reports to : Executive Director

Qualifications :

1. Excellent customer service skills. Desire to work with older adults.

2. Good organizational skills. Mature, cheerful personality. Must have good phone etiquette skills.

3. Proficient in Microsoft Office Word and Excel.

4. Ability to read, write, and speaks English.

5. Must be 18 years of age. Must have a satisfactory criminal history check.

6. Must have physical exam by a licensed physician. Must have a negative drug screen.

7. Must be able to react in an emergency situation.

Physical Job Requirements :

To fulfill job requirements, employee must be able to perform key physical task for extended periods of time. Employees must adhere to proper body mechanics and safety measures when supporting or transferring residents. In a typical eight- hour day, employee will :

1. Sit up to eight hours a day

2. Stand / walk up to two hours a day

3. Frequently support up to 75 pounds

4. Occasionally lift / carry up to 50 pounds

5. Frequently kneel, bend, and reach

6. Secure proper assistance for transferring of residents as needed

Create a job alert for this search

Office Manager • Alpharetta, GA, US

Related jobs
Business Office Manager

Business Office Manager

Meadowbrook Health and RehabTucker, Georgia
Full-time
Quick Apply
HR administrative functions in a.You'll be a valued member of our caring, dynamic team, with a full suite of benefits available to you. If this sounds interesting to you, please read on!.Mission Hea...Show moreLast updated: 1 day ago
  • Promoted
Regional Office Manager Director

Regional Office Manager Director

Morgan StanleyAlpharetta, GA, US
Full-time
We're seeking someone to join our team as a Regional Office Manager, Alpharetta, to provide direction and oversight to office operations and execution team ensuring best-in-class service delivery t...Show moreLast updated: 23 days ago
  • Promoted
Manager, Business Development

Manager, Business Development

McGuireWoods LLPAtlanta, GA, US
Full-time
McGuireWoods LLP has an opening for a Business Development Manager to support the firm's Litigation practices.The manager will work to develop and execute clear strategies and business plans utiliz...Show moreLast updated: 18 days ago
  • Promoted
Business Office Supervisor

Business Office Supervisor

Northside HospitalCanton, GA, US
Full-time
Career Opportunities At Northside Hospital.Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and ...Show moreLast updated: 30+ days ago
  • Promoted
Director - Business Office

Director - Business Office

Acadia HealthcareBall Ground, GA, US
Full-time
Completes accounts receivable reviews and assists with patient accounts that are not meeting Revenue Cycle Key Indicator goals including Cash Collections, AR Days, Bad Debt and Denials.Assists with...Show moreLast updated: 30+ days ago
  • Promoted
Office Manager

Office Manager

TransPakPeachtree Corners, GA, US
Full-time
Originally founded in Silicon Valley in 1952, we've been a private, family owned and operated business since 1969.We are humbled by the long-term relationships with our customers, earned through th...Show moreLast updated: 30+ days ago
  • Promoted
Front Office Manager

Front Office Manager

HEI Hotels and ResortsAlpharetta, GA, US
Full-time
Inspired by the mythical land of Avalon, where the experience of the "Good Life" is ever-present, The Hotel at Avalon arrives a grand reimagining of resort environment, where guests are immersed i...Show moreLast updated: 10 days ago
Office Manager

Office Manager

Impact AllianceAlpharetta, GA, USA
Full-time
Quick Apply
Alpharetta, GA | Fully Onsite | 🕒.This is a hands-on role where no two days are the same - perfect for someone who loves organization, problem-solving, and helping a team succeed.Oversee day-to-da...Show moreLast updated: 30+ days ago
  • Promoted
Office Manager

Office Manager

The Blue Collar RecruiterAlpharetta, GA, US
Full-time
Office Manager – ServiceTitan Expert.Health Insurance, 401(k) with 3% company match, PTO, and Paid Holidays.We’re seeking a highly organized and experienced. This role plays a key part i...Show moreLast updated: 3 days ago
Business Service Manager

Business Service Manager

Year UpUSA, Georgia, Atlanta
Full-time
Are you passionate with determination to tackle evolving business challenges across the Coaching and Community Building Portfolio? Are you so mission-oriented that you get restless if you are not m...Show moreLast updated: 2 days ago
  • Promoted
Business Office Manager

Business Office Manager

Serenity HealthcareAlpharetta, GA, US
Full-time
Serenity is seeking a dynamic Business Office Manager for our Alpharetta, GA office.This is an exciting opportunity to drive patient-centered care and make a real difference in people's lives.Wheth...Show moreLast updated: 30+ days ago
  • Promoted
Business Office Manager

Business Office Manager

Five Star Senior LivingCanton, GA, US
Full-time
We are actively looking to add a Business Office Manager (BOM) to our team.As the BOM, you will manage the day-to-day administrative tasks such as all facility billing, accounts receivable, and col...Show moreLast updated: 20 days ago
  • Promoted
  • New!
Business Office Director

Business Office Director

Cogir Management, USA IncRoswell, GA, US
Full-time
Cogir Senior Living, based in Scottsdale, Arizona, proudly oversees a network of senior living communities spanning 11 states nationwide. As a trusted leader in senior housing, we are dedicated to g...Show moreLast updated: 16 hours ago
  • Promoted
Business Manager

Business Manager

The Onin GroupDuluth, GA, US
Full-time
At ?nin Staffing, we don't just fill jobs we create opportunities and empower people.As a Best Places to Work company, we invest in your success with industry-leading benefits, development program...Show moreLast updated: 30+ days ago
  • Promoted
Business Development Manager

Business Development Manager

CertaPro PaintersBuford, GA, US
Full-time
Commercial Painting Sales Representative.CertaPro Painters is a leader in the residential and commercial painting industry throughout North America. We are an organization of professional painting c...Show moreLast updated: 30+ days ago
  • Promoted
Office Manager

Office Manager

One Hour Heating & Air ConditioningAlpharetta, GA, US
Full-time
An office manager highly skilled in ServiceTitan manages scheduling, customer service, and data entry, using the software to optimize technician appointments and maintain customer records.This role...Show moreLast updated: 4 days ago
  • Promoted
Office Manager

Office Manager

Arrow ExterminatorsCartersville, GA, US
Full-time
In this position, you will have the opportunity to provide uncompromised service, support, and administration to internal and external Service Center customers. The Office Manager also aids the Bran...Show moreLast updated: 3 days ago
Business Account Manager (B2B Sales)

Business Account Manager (B2B Sales)

Regal ManagementDunwoody, GA, US
Full-time
Quick Apply
Regal Management, a dynamic sales and customer acquisitions firm in Atlanta, GA, is looking for an entry level Business Account Manager to join our team. This Business Account Manager role is an exc...Show moreLast updated: 12 days ago