Job Description
Job Description
Medical Administrative Assistant II
Schedule : Monday - Friday, 8 : 00 AM - 4 : 30 PM (No weekends or holidays)
Location : Onsite (Free parking provided)
Overview :
The Medical Administrative Assistant II is a patient-facing role in a fast-paced physician practice . The ideal candidate will have prior experience in an ambulatory or surgical scheduling environment and be comfortable handling a high volume of patients . This position involves direct interaction with patients, physicians, and clinical teams, supporting daily operations and ensuring an efficient patient experience.
Key Responsibilities :
Manage patient check-in and check-out processes
Collect co-pays and verify insurance as needed
Schedule patient appointments and surgeries
Handle inbound patient phone calls regarding appointments, questions, and follow-ups
Accurately document and update records in EPIC (or other EMR systems)
Required Qualifications :
1-2 years of experience in a physician practice or ambulatory care setting
Proficiency with EMR systems (EPIC experience strongly preferred)
Demonstrated ability to schedule appointments and coordinate surgeries
Preferred Qualifications :
Prior surgical scheduling experience
Working knowledge of EPIC
Soft Skills :
Team-oriented and collaborative
Self-motivated and adaptable in a high-volume environment
Strong customer service and communication skills
Reliable and detail-oriented
For California Applicants :
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).
This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
Company Description
Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.
Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?
Company Description
Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.\r\n\r\nOur commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?
Medical Assistant Ii • Concord, MA, US