Patient Registration Coordinator ArdenArden, NC

Patient Registration Coordinator

At AdventHealth Centra Care, you can be part of a team of driven professionals providing compassionate care to our surrounding communities. With 55+ locations, we are ready to serve a wide variety of needs and communities. Through innovation, quality patient care and physician leadership, our focus is on adapting to the changing landscape of health care while remaining dedicated to improving the health and wellness of the people and communities we serve.

Every day, our fellow team members show up to work, unified by one shared mission : Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we're committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.

The role you'll contribute : Under supervision of the Practice Manager, the Patient Registration Coordinator is accountable for the patient's first impression of the organization by making patients feel safe, cared for and respected with an emphasis on customer service. They are responsible for the complete patient registration process.

The value you'll bring to the team :

• Participates in departmental performance improvement initiatives.
• Other duties as assigned.
• Prepares, processes, and files the medical record for each patient as required by patient type for documentation by physician and medical personnel.
• Demonstrates through behavior core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork.
• Drives customer service initiatives by creating and owning the patient experience.
• Answers telephone, responds to patient questions / concerns to ensure prompt accurate resolution is achieved and is able to handle various job tasks simultaneously.

The expertise and experience you'll need to succeed :

Minimum qualifications :

Preferred qualifications :

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.