Field Trainer, Florida (Miami Based) (Miami)

About Us

This iconic Australian brand has stayed true to its original vision : sophisticated femininity, a passion for detail and a love of colour and print. Sisters Nicky and Simone ZIMMERMANN founded their namesake brand in Sydney in 1991.

Early in its evolution, ZIMMERMANN took the bold step of fusing fashion with swimwear and presented it to the world. It immediately found its following with the fashion elite, creating a new point of reference in flattering, feminine and stylish swimwear. While the swimsuit thrust ZIMMERMANN on to the international stage, it has been its optimistic, feminine and consistently desirable collections across its ready-to-wear and resort that have propelled it to greater global appeal.

While based at home in Sydney, ZIMMERMANN present their ready-to-wear collections each season at Paris Fashion Week. Working with the highly acclaimed designer and long-time collaborator, Don McQualter, ZIMMERMANN maintains a number of stand-alone stores across Australia, UK & Europe, China, The US, and the Middle East.

Position Purpose

An exciting opportunity exists for a Field Trainer to join our Florida Region. The Field trainer (Bal Harbour based) will lead a team of passionate brand ambassadors whilst embodying the ZIMMERMANN brand : brining optimism, creativity, and sophistication in everything they do. Inspiring the team by leading by example to create a collaborative and motivating environment that fosters a shared brand vision.

The purpose of the Field Trainer is to achieve the highest level possible of Product, Brand Knowledge and Customer Shopping Experience across all stores and staff members, ensuring consistency. To carry out Onboarding Training for new staff members across the business, providing follow up training and support as needed. To be the industry leader in Product and Brand Knowledge and Shopping Experience.

The Field Trainer will support and assist the store network with the training and development of all Retail team members to ensure Zimmermann Shopping Experience expectations are upheld and surpassed. To assist stores to create a memorable brand experience, with a focus on developing an environment of passion, knowledge, and consistency within the teams. To provide feedback and action plans to stores and follow up on the progress. To identify opportunities to develop training initiatives further and assist in the creation and implementation of processes to measure their efficiency and success.

This role requires working in the field (Florida) for 60% of the time. Candidates must be willing to travel throughout the region regularly to provide training and support as needed across Florida.

Role Responsibilities

• Brand and Product Training
• To execute the planning, coordination, and implementation of Brand Training across the business to educate Zimmermann team members on Zimmermann Brand Vision, Mission, Values, Brand Personality, Shopping Experience Expectations, Core Customers, Collections and History of the brand.
• To provide a thorough Brand Knowledge and Shopping Experience training to all new retail team members in store, as a part of their Onboarding Training by providing ongoing training and support at HO level and store level, including but not limited to; store visits to observe brand knowledge being used in store, on the floor training, targeting specific needs, training Managers to improve their knowledge and to assist them in developing tools to train their teams
• To ensure all team members provide a high level of client service to every client entering the store.
• To ensure that the language used across all the region is consistent and in line with Zimmermann expectations.
• To provide ideas to compliment the Brand Knowledge Training (video content, interviews, store, and company staff profiles, etc.) content provided to teams.
• Implementing tools for providing Product training at store level, including but not limited to; store visits to observe product knowledge being used in store, on the floor training targeting specific needs, training Managers and Regional Managers to assist them in developing tools to train their teams.
• To liaise Liaising with the Buying and Planning teams for any updates on styles, allocating, buying and delivery

ONBOARDING TRAINING

TEAM MEMBER DEVELOPMENT

ADMINISTRATION

NEW STORE OPENINGS

OCCUPATIONAL HEALTH AND SAFETY

About you

Why join our team?

At Zimmermann, we are committed to recognizing and rewarding excellence. Our Field Trainer bonus structure is designed to incentivize and acknowledge your leadership in driving store-wide performance. Youll have the opportunity to earn a bonus based on the achievement of Regional goals each month, allowing you to increase your earnings by me