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Phlebotomist Patient Services Representative

Phlebotomist Patient Services Representative

Global Technical TalentMt Laurel, NJ, United States
18 hours ago
Job type
  • Full-time
Job description

Primary Job Title :

Phlebotomist Patient Services Representative

Alternate / Related Job Titles :

  • Senior Phlebotomy Technician
  • Certified Phlebotomist
  • Medical Laboratory Assistant

Location : Mount Laurel, NJ

Onsite Flexibility :

Onsite - Patient Service Center

Contract Details :

  • Position Type : Contract
  • Contract Duration : 3 months
  • Start : As Soon As Possible
  • Pay Rate : $19.85 - $21.80 / hr

    • Job Summary :

    The Patient Services Representative II (PSR II) represents the face of the organization to patients, providing high-quality phlebotomy and specimen processing services in a professional, safe, and customer-focused environment. The PSR II draws quality blood samples, ensures proper specimen handling, and maintains accurate documentation. This role promotes a positive image of the company while upholding process excellence, confidentiality, and compliance standards.

    Key Responsibilities :

  • Perform clinical and forensic specimen collection according to established procedures.
  • Verify and document patient identity and labeling to ensure sample integrity.
  • Maintain accurate records, logs, and required documentation.
  • Demonstrate superior phlebotomy skills , including pediatric, geriatric, and capillary collections.
  • Follow all safety, compliance, and infection-control protocols.
  • Maintain a safe and professional environment in all assigned locations.
  • Provide exceptional customer service while explaining procedures and building patient trust.
  • Exhibit leadership behaviors and promote process improvement initiatives.
  • Travel as needed to cover multiple sites with minimal notice.
  • Ensure adherence to company policies, dress code, and health and safety standards.

    • Required Experience :

  • Three years of phlebotomy experience (pediatric, geriatric, and capillary).
  • Minimum two years in a Patient Service Center environment preferred.
  • Customer service experience in a retail, healthcare, or service setting preferred.
  • Data entry and computer proficiency required.

    • Nice-to-Have Experience :

  • Medical assistant or paramedic training.
  • Experience supporting multiple collection sites or mobile phlebotomy assignments.

    • Required Skills :

  • Phlebotomy and specimen collection
  • Patient communication and service excellence
  • Attention to detail and record accuracy

    • Preferred Skills :

  • Data entry and administrative efficiency
  • Safety and compliance awareness
  • Leadership and multitasking in high-volume settings

    • Additional Skills :

  • Reliability and ability to work independently with minimal supervision
  • Flexibility to work weekends, holidays, and overtime as needed
  • Valid driver's license and reliable transportation (for multi-site coverage)

    • Education & Certification :

  • High school diploma or equivalent required.
  • Medical training (medical assistant or paramedic) preferred.
  • Phlebotomy certification preferred (required in CA, NV, and WA).

    • Working Conditions :

  • Schedule : Monday-Friday, 6 : 30 AM-3 : 00 PM; every other Saturday, 8 : 00 AM-12 : 00 PM.
  • Environment : Diagnostic patient service center; not eligible for remote work.
  • No hospital credentialing required.

    • Benefits :

    Medical, Vision, and Dental Insurance Plans

    401k Retirement Fund

    About the Client :

    A leading provider of diagnostic information services empowering healthier lives through innovation and precision testing. Leveraging the world's largest clinical lab database, the company enables healthcare providers and patients to make informed decisions that promote well-being and improve outcomes.

    About GTT :

    GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients include Fortune 500 companies across life sciences, healthcare, and technology sectors throughout the U.S. and Canada.

    Job Number : 25-27881

    #gttqst #gttjobs

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    Patient Service Representative • Mt Laurel, NJ, United States