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Dental Front Office Coordinator & Dental Assistant

Dental Front Office Coordinator & Dental Assistant

SDM Payroll, Inc.Frederick, MD, United States
1 day ago
Job type
  • Full-time
Job description

Terrance Dental Group proudly champions a patient-centric approach, fostering exceptional patient experiences, top-notch employee and dentist retention, and remarkable practice growth. You will thrive in an efficient office environment alongside an exceptional, well-trained, highly motivated dental team where you can expand your knowledge and career. We welcome you to join us if you are drawn to working in a clinically- focused, patient-centric, fully digital dental office. Apply today and be part of our exciting journey!

Overview

We are looking for a knowledgeable and dedicated new team member to fulfill our combination Front Office Coordinator & Dental Assistant position. The Front Office Coordinator & Dental Assistant ensures that quality patient care is a priority. This role is an essential part of the team that aids the dentist in the safe and efficient execution of procedures, while also supporting the front office.

Schedule : Monday, Tuesday, Thursday, Friday 8am-2pm

Duties / Responsibilities

  • Greet and prepare patients for treatment in a timely, pleasant, and professional manner.
  • Maintain meticulous records to ensure all provider, insurance, and patient accounts are recorded and posted correctly.
  • Schedule and confirm patient appointments to maximize the provider schedules.
  • Present treatment plans and financial responsibilities effectively to patients.
  • Address patient concerns while remaining calm, effective, and even-tempered in high pressure circumstances.
  • Sterilize and prepare instruments for tray setups before dental procedures.
  • Take diagnostic-digital imaging as prescribed by the dentists.
  • Maintain meticulous records on patient charts and documents.
  • Setup and breakdown rooms according to infection control protocols between patients.
  • Communicate patient and equipment needs with co-workers.
  • Other duties as assigned by Practice Leader and / or Dentist.

Required Skills / Abilities

  • Dental office and assisting experience required.
  • Adhere to OSHA guidelines, HIPAA Privacy Policy, and clinical operating procedures.
  • Work with and maintain all dental equipment.
  • Facilitate patient comfort, care and satisfaction consistently.
  • Excellent oral and written communication skills to ensure exceptional customer service.
  • Positively contribute to a respectful and collaborative working environment.
  • Facilitate patient comfort, care, and satisfaction in a professional manner.
  • Present to work during scheduled shifts (see office manual for specifics).
  • Education and Experience

  • At least one year of dental office support experience.
  • Physical Requirements

  • Prolonged periods sitting at a desk and working on a computer.
  • Prolonged periods of periods of standing and bending.
  • Must be able to lift
  • Benefits for Full-Time Employees

  • PTO, paid holidays, office closure days
  • Medical
  • Vision
  • Dental allowance
  • 401(k) Eligibility
  • And many more!
  • Benefits are subject to change and eligibility
  • Our Mission & Values : Drive All Decisions and Actions "To Make Our Teams, Patients, and Practices Happier and Healthier!"

  • Positive Energy - We are enthusiastic, empathetic, compassionate, optimistic, generous, kind, and passionate.
  • Partnership - Work collaboratively together to achieve shared goals. We accomplish more together than as individuals. We are better together.
  • Communication - Set clear expectations and feedback to our patients and team members.
  • Growth - We strive to continuously improve and are goal-oriented. We grow always in all ways.
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