Patient Access Representative I

Job Opportunity At SSM Health Saint Louis University Hospital

It's more than a career, it's a calling. MO-SSM Health Saint Louis University Hospital 1201 Grand Worker Type : Regular Job Highlights : Location : SSM Health Saint Louis University Hospital, Emergency Room Schedule : 3pm - 11 : 30pm (weekday shifts), every other weekend shift 12 : 30pm - 8pm, includes holiday rotation

What Makes This Role Unique This is a high-energy, fast-moving position that requires mindfulness, quick thinking, and exceptional communication skills. No two days are the same you may be assisting a worried family member, collaborating with a nurse to expedite an urgent admission, or helping a patient understand their next steps. If you thrive in an environment where teamwork, problem-solving, and human connection intersect, this role will be both challenging and deeply rewarding.

Why Join SSM Health You will be part of a compassionate, mission-driven organization that values your growth and contribution. We offer : Sign on Bonus for external hires. Competitive pay and benefits Career development opportunities within a large, integrated health system Supportive leadership and a collaborative team environment

Bring your heart for service and your talent for communication and help us make every patient's experience exceptional.

Job Summary

Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure.

Job Responsibilities And Requirements

Primary Responsibilities :

• Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.
• Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules.
• Assists with coordination of activities related to insurance pre-certification / authorization.
• Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.
• Performs clerical and reception duties associated with patient registration.
• Performs other duties as assigned.

Education : High School diploma / GED or 10 years of work experience

Experience : No experience required

Physical Requirements :

Required Professional License and / or Certifications : None

Department : 8701190033 PAS - SLUH

Work Shift : Evening Shift (United States of America)

Scheduled Weekly Hours : 40

Benefits : SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

Paid Parental Leave : we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).

Flexible Payment Options : our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.

Upfront Tuition Coverage : we provide upfront tuition coverage through FlexPath Funded for eligible team members.

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law.