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Cycling Specialist - InCycle - Rancho Cucamonga, CA
Cycling Specialist - InCycle - Rancho Cucamonga, CASpecialized Retail Stores LLC • United States, CA, Rancho Cucamonga
Cycling Specialist - InCycle - Rancho Cucamonga, CA

Cycling Specialist - InCycle - Rancho Cucamonga, CA

Specialized Retail Stores LLC • United States, CA, Rancho Cucamonga
30+ days ago
Job type
  • Part-time
Job description
Cycling Specialist - InCycle - Rancho Cucamonga, CA

ABOUT SPECIALIZED

JOB SUMMARY

A critical member of the team, the Cycling Specialist balances a passion for people and excellence in retail.

A Specialized Cycling Specialist is front line and point person for our store, working directly with riders, both present and remote, as a host, mentor, brand advocate, and customer service ace, to identify and locate the goods, services, and experiences needed to provide solutions quickly and frictionless to keep them riding longer and better. A Cycling Specialist delivers locally authentic interactions that express inclusive, transformative, and ride-focused experiences. The Cycling Specialist delivers exceptional rider service; enhances rider satisfaction; and aids in meeting sales and profitability goals.

HOW YOU’LL MAKE A DIFFERENCE

  • Deliver world class rider-service that ensures ongoing sales and high levels of rider satisfaction
  • Meeting and making a connection with riders, asking questions, and listening to riders' needs, then giving options and advice on meeting those needs
  • Inspiring the rider to buy, celebrating the purchase, and creating a lasting positive impression of the specialist, Specialized, and the purchase process
  • Delivering transformative, inclusive, ride-focused, locally authentic, and collaborative experiences for staff and riders alike inside and out, c/o the Specialized Retail Way
  • Assist in ensuring that visual merchandising standards are met and maintained, restocking as needed, ensuring product presentation areas remain clean and organized
  • General cleanliness standards are set at store opening, maintained throughout the day, and reset at close of business, including light janitorial duty
  • Use company literature/resources and available training to stay current on product features
  • Regular, dependable attendance and punctuality

WHAT YOU NEED TO WIN

  • Passion for cycling and the Specialized brand
  • Bike shop experience preferred
  • A current or former retail employee with 1+ years of experience preferred
  • Excellent communication with the ability to effectively interact with riders and team members
  • Ability to stand for extensive time periods; while occasionally walking, kneeling, or reaching
  • Able to lift at least 50 lbs. or more and use proper lifting skills

TELL ME MORE

  • Competitive health care (Medical PPO or HDHP)*
  • Dental*
  • Vision*
  • Health Savings Account (HSA)
  • Short and Long Term Disability
  • Company sponsored life insurance
  • Optional Term Life Insurance
  • Optional Critical Illness insurance
  • Optional Critical Accident insurance
  • Competitive vacation package*
  • 401(k) with match
  • 8 Weeks paid parental leave
  • Paid company holidays
  • Employee discounts on all product
  • Deep partner retail discounts
  • Fitness & Events Reimbursement
  • Employee Assistance Program
  • Commuter Benefits *if applicable in state
  • Compensation: $16.50 - $18/hr

*For eligible employees

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Cycling Specialist - InCycle - Rancho Cucamonga, CA • United States, CA, Rancho Cucamonga

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