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Client Experience Coordinator
Client Experience CoordinatorThe Davey Tree Expert Company • Willowbrook, IL, US
Client Experience Coordinator

Client Experience Coordinator

The Davey Tree Expert Company • Willowbrook, IL, US
3 days ago
Job type
  • Full-time
Job description

Client Experience Coordinator

Invest in your future. Join one of the largest employee-owned companies in the nation! Davey has a unique culture that focuses on the open exchange of ideas, community partnerships, a commitment to safety, and delivering unrivaled client service while acting as industry leaders in horticultural and environmental services.

We are currently looking to add a dynamic Client Experience Coordinator to our passionate team of tree care professionals.

Job Duties :

  • Be the first point of contact and triage the needs of the clients and the office.
  • Field current and prospective client calls.
  • Proposal production and contract initiation.
  • Process employee time sheets.
  • Maintain various databases and spreadsheets.
  • Order and maintain office supplies.
  • Invoice, manage accounts receivable, and maintain files.

Qualifications :

  • Minimum two-years of experience in office processes and office administration procedures.
  • Outstanding telephone and communication skills.
  • Experience in accounts receivables preferred but not required.
  • Proficient in Microsoft Outlook, Word, and Excel.
  • Ability to meet deadlines, attention to detail, and accuracy.
  • Expert organizational skills and ability to multi-task.
  • Preferred : prior working experience with CRM and SAP systems.
  • Typing speed of 45-50 wpm.

    • Additional Information :

  • Paid time off and paid holidays.
  • Opportunities for advancement.
  • All job specific equipment and safety gear provided.
  • 401(k) retirement savings plan with a company match.
  • Employee-owned company & discounted stock purchase options.
  • Group Health Plan.
  • Employee referral bonus program.
  • Locations throughout US in major cities and desirable areas.
  • Career Development Program supported by Industry Expert Safety Specialists & Skills Trainers.
  • Scholarship Program for Children of Employees.
  • Charitable matching gift program.
  • All listed benefits available to eligible employees
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    Client Coordinator • Willowbrook, IL, US