Front Desk Agent (Full-Time) The Cook Hotel

Job Description

Job Description

Description :

• This is a full-time positions offering salary + benefits!

Front Desk Agent FT- Wednesday to Sunday, 3pm to 11pm

The Front Desk Agent – Full Time at The Cook Hotel will be responsible for managing the guests’ experience by providing excellent customer service and assisting with training the Front Desk Agents to meet hospitality standards. Front Desk Agent – Full Time will also be responsible for handling front desk employee issues and submitting guest complaints or issues to the appropriate hotel manager if needed. The Front Desk Agent – Full Time must be friendly, outgoing, and possess excellent communication and problem-solving skills.

Benefits

In addition to excellent working conditions and competitive pay, The Cook Hotel offers a wide range of benefits.

Requirements :

Knowledge, Skills, and Abilities

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to walk; sit; and reach with hands and arms. The employee is regularly required to stand for long periods of time. The employee must occasionally lift and / or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.