Network DevOps Engineer

Job Description

Job Description
An Insight Global client is looking for a Network DevOps Engineer to join their network automation project. Resources shall possess strong coding and support skills at an early career level, reduce alerts and ticket volume, land bug fixes in Netgram workflows and outage automation and troubleshooting workflows, support code used in Netgram workflows, outage automation, carrier maintenance, NetRunbook, and other company-specific tooling. Responsibilities include:
• Handover support framework of identified gaps in tooling, process, and/or communications.
• Develop automated system recovery tooling by prioritizing alert failures and failure correlation.
• Aggregate failures to consolidated reporting for cross-functional ("XFN") partner consumption.
• Enhance visibility where needed (AI Ops, PreProd vs Prod, Power, and more environments).
• Provide incremental tool support growth within Edge Network Services ("ENS") operations workflows.
• Newly developed workflows would be handed over for support and production support tooling planning to make EOSS on-call for atomic workflows in alignment with Repair Console.
• Involvement in data analytics by continuing to provide tool owner feedback on tool issues.
• Tag, categorize, and group all issues that are either automated recovery or manual recovery.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Required Skills & Experience

Position Requirements
• Experience with deployment automation tools (, Ansible, Chef, Puppet, or similar platforms).
• Familiarity with log analysis tools (, Splunk).
• Strong scripting and automation skills (Python, Hack, or similar languages).
• Proficiency in SQL or Presto for querying and analyzing large datasets.
• Ability to troubleshoot and support complex workflows in large-scale environments.
• Excellent communication skills for documenting processes and collaborating with cross-functional teams.
• Willingness to learn and adapt to proprietary internal tools and systems.
Fundamental understanding of Linux and Network operating systems (IOS, EOS, JunOS).

Nice to Have Skills & Experience

Preferred Qualifications
• Prior experience supporting network infrastructure in large enterprise or cloud environments.
Experience with CI/CD pipelines and infrastructure as code concepts.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.