Legal Billing - Front Desk Manager

We are a boutique law Firm in Newport Beach with a team of 9. We primarily handle law that affects children and their families—Estate Planning, Probate, Trust Administration, Conservatorships, and Wills, Trusts Litigation. We have a highly respected Firm and a reputation for really caring about clients. We are looking for an experienced Front Desk Manager / Billing & Collections Specialist who is able to interact well with people.What does our Front Desk Manager / Billing & Collections Specialist do?Our Front Desk Manager / Billing & Collections Specialist is an integral member of our team who takes control of the front-end client experience by being the first point of contact with the firm, providing general administrative support, and helping us communicate effectively with clients and potential new clients. Ideally, you will have experience as a Billing Clerk, Office Administrator, Receptionist, Secretary, or Legal Assistant in a law firm, but we are willing to train the right service-minded office professional.Additionally, our Front Desk Manager / Billing & Collections Specialist is responsible for managing the Firm’s billing, retainer replenishment, and A / R collections processes. The most important quality you can possess is a great attitude and willingness to roll up your sleeves and help wherever it’s needed.If the following describes you, then YOU may be the specialist we are looking for : We are seeking a highly organized and professional Front Desk Manager / Legal Billing & Collections Specialist to work full-time or part-time and join our team. The ideal candidate will be organized with problem-solving and analytical data skills.You believe it’s important to greet all potential and existing clients with a warm, friendly welcomeYou answer the phone with a smileYou are skilled at communicating with people on the phone, in person, and by emailYou are a relationship-builder who is comfortable interacting with different types of personalities and all levels of authority, especially individuals in emotional needYou see an opportunity for organization where others see a messYou are eager to learn new tasks and computer systemsYou value doing it right the first time, so you proofread your work and double-check detailsYou know what happens in the office, stays in the officeYou genuinely care about clients and want to deliver an experience that turns them into raving fansIf you fit the role for this key position, please send a cover letter and your resume.Compensation : $20 - $26 hourlyResponsibilities : Duties and ResponsibilitiesPrepare and review invoices as needed.Monitor invoice payments and follow up with clients regarding past-due invoices;Distribute invoices and supporting documentation as needed to clients on a biweekly basis;Respond to billing requests and inquiries from clients, attorneys, and paralegals;Communicate billing discrepancies to managing attorney and paralegals as needed;Provide timely and effective communication to clients regarding trust replenishments.Assist with payments to third-party vendors.Qualifications : About your technical skills : Excellent problem-solving and analytical skillsExcellent communication skills (written and verbal)Strong organizational skills and attention to detailProficient in Microsoft Office Suite (Word, Excel, Outlook)Ability to multitask and prioritize tasksComfortable with technology, with an ability to adapt and learn new technology as needed.Strong work ethicIn case you missed this above : We are seeking a highly organized and professional Legal Billing Assistant / Front Desk Manager to work part-time, possibly full-time, and join our team. The ideal candidate will be organized with problem-solving and analytical data skills.About CompanyWe are a collaborative team of professionals. We work hard and we play together too! It's a friendly office where we trust each other and value a work-life balance. We support personal and career development and also have quarterly team-building events.Your experience and / or desire to work in the areas of Estate Planning, Special Needs Planning, Trust Administration, and Probate will add value to our team. We leverage technology and are looking for someone who is comfortable with Microsoft Office and various legal programs. You will have a strong work ethic, be highly organized, and have exceptional client relationship skills.

#WHLAW2Compensation details : 20-26 Hourly WagePIaddda624217f-30134-39127477