Service and Compliance Coordinator

ABOUT US

Founded in 1983, Urban Property Management Corp. is a full-service property management firm specializing exclusively in the management of condominium communities. We are dedicated to providing responsive, high-quality service to our clients and residents throughout downtown Boston.

We’re seeking a Service and Compliance Coordinator to join our growing team and help deliver seamless operations, exceptional service, and reliable support to our management staff, residents, and vendors.

POSITION OVERVIEW

The Service and Compliance Coordinator play a key role in ensuring the smooth daily operation of our property management office. This position requires strong organizational skills, excellent communication, and the ability to handle multiple priorities in a fast-paced environment. The role is 100% on-site in our South End office. The ideal candidate is punctual, dependable, and highly collaborative, with the ability to communicate effectively.

KEY RESPONSIBILITIES

Administrative & Front Desk Support

• Greet and assist clients, residents, and visitors in a professional manner.
• Answer and route phone calls, respond to inquiries, and manage front desk communications.
• Maintain a clean, organized, and welcoming reception area.
• Support daily office operations and assist property managers with administrative projects as needed.

Service Coordination

Compliance & Safety Oversight

o    Fire alarms, sprinklers, pumps, extinguishers, and emergency lighting

o    Elevators, car lifts, wheelchair lifts

o    Generators, oil-water separators, and backflow devices

o    Smoke control, carbon monoxide, and bi-directional antennas

Key & Access Control

QUALIFICATIONS AND SKILLS

WORK SCHEDULE AND ENVIRONMENT

COMPENSATION AND BENEFITS

Urban Property Management Corp. offers a competitive salary and comprehensive benefits package, including :