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Operations Lead - PT
Operations Lead - PTAt Home Group Inc. • Slidell, LA, US
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Operations Lead - PT

Operations Lead - PT

At Home Group Inc. • Slidell, LA, US
23 hours ago
Job type
  • Part-time
Job description

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Job Description

Operations Lead

Our Vision : To become the leading Home Décor retailer.

Our Mission : Enable everyone to affordably make their house a home.

Job Summary

The Operations Lead (OL) oversees store processes and supports an active selling culture by ensuring all aspects are maintained to documented company standards designed to drive sales. The OL provides expertise in all operation processes including opening, closing, training, and delegation of tasks while demonstrating a culture of ethical conduct, safety, and compliance.

Key Roles & Responsibilities

  • The Operations Lead performs all store opening, closing, and Front-End processes, ensuring accurate and timely execution, operational readiness, troubleshooting, team management, conditioning, and housekeeping, while ensuring building, assets, and team member security.
  • The OL coordinates directly with the Operations Manager to maximize staffing effectiveness that supports traffic, sales, and the customer experience, including compliance with Company policies, meeting labor standards, customer interaction standards, and business metrics.
  • The OL participates in Task Management by planning / executing the daily / weekly zone workload and assigning tasks to meet store, department, sales goals, guest engagement, etc., ensuring all tasks are completed efficiently and timely.
  • The Operations Lead supports the store team in customer satisfaction, inventory control / shrink, safety, loss prevention, expense control, and customer experience to ensure effective and profitable store operation.
  • The OL drives productivity through training, coaching, planning, monitoring, and results appraisal.
  • The Operations Lead uses daily interactions and team huddles to communicate and teach / train topics that support the customer experience.
  • The OL participates in freight processes for incoming freight and transitions, processes freight, stocks, including down stocking and end cap maintenance, while maintaining a neat, clean, organized store.
  • All other duties are based on business needs.
  • Nights and weekends required.

Qualifications & Competencies

  • At least 18 years old.
  • High School Diploma / Equivalent.
  • Excellent verbal, written, and comprehension skills for clear communication.
  • Ability to work a flexible schedule including nights, weekends, and some holidays.
  • Ability to lift a minimum of 50 lbs. or team lift 100 lbs.
  • Effective working independently and within a team.
  • Strong attention to detail, standards, processes, marketing, etc.
  • Reliable, trustworthy, and ethical role model.
  • Creates urgency, promotes teamwork, delegates, and motivates to accomplish objectives with timely and thorough execution.
  • Ability to train, develop, motivate, and lead in a safe and fun environment.
  • Flexible and creative with multitasking skills.

    • Seniority level

  • Entry level

    • Employment type

  • Part-time

    • Job function

  • Management and Manufacturing

    • Industries

  • Retail

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    Operation • Slidell, LA, US