Dispatcher

Job Description

Job Description

First for a reason :

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

Dispatcher - Tolland School District

Location : Tolland, CT

Schedule : Monday-Friday, 6 : 00 AM-3 : 00 PM (hours may vary based on operational needs)

Pay : $26.00 - $27.50 / hour

At First Student , our Dispatchers are a constant reflection of our company's commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on the front line.

Why Join First Student

• Steady, full-time, year-round work supporting the Tolland School District

Tremendous career advancement opportunities due to our strong North American presence

Positive and rewarding work environment

Comprehensive benefits including medical, dental, vision, 401(k), paid holidays, and vacation

Growth opportunities within operations, safety, and leadership

Dispatcher Responsibilities

Counsel and coach drivers and monitors to ensure safety and performance standards are met

Manage radio and phone communications, maintaining professionalism at all times

Serve as a key communication liaison between the operations team and school district

Address driver and scheduling concerns; escalate issues to the Operations Supervisor / Contract Manager as needed

Provide timely solutions to route, drop-off, and pick-up challenges

Assist with driver payroll, charter reservations, or other administrative functions as assigned

Perform back-up driver or clerical duties as necessary

Support day-to-day operations and ensure service reliability

Experience and Skills Required

High school diploma or equivalent

Knowledge of radio dispatch systems

Excellent communication and multitasking skills

Strong computer proficiency (dispatch / routing software, Microsoft Office, Google Workspace)

Ability to perform under time constraints and changing priorities

CDL-B with P / S endorsements a plus, but not required

Subject to DOT drug testing and physical (DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason)

About First StudentFirst Student's commitment to safety, reliability, and customer service makes for a working environment you'll be proud to be part of. With over 120,000 employees and 2.5 billion customers served annually , we offer stability, growth, and world-class training opportunities.

We are proud to be an Equal Opportunity Employer , maintaining a workplace where diversity and inclusion are key to our success.

In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https : / / www.phila.gov / media / 20210423160847 / Fair -Chance-Hiring-law-poster.pdf.