Operations Manager

Job Description

Job Description

Description :

Department : Operations

Reports to : Director of Operations

Location : Aurora / Denver Metro — multi-site (regular travel between SCC locations)

Status : Full-time, Exempt

Position Summary

The Operations Manager supports Second Chance Center’s (SCC) day-to-day facilities and operational needs, ensuring safe, trauma-informed, and cost-effective environments for staff and justice-involved client partners. This position supervises operations support staff, manages vendor relationships, and directly performs routine maintenance and small projects when feasible. The Operations Manager reports to the Director of Operations and provides tactical management that complements senior leadership’s strategic oversight.

Key Responsibilities

1) Facilities & Maintenance Management

• Oversee daily operations of SCC buildings, including preventive maintenance, inspections, and work orders.
• Perform hands-on repairs (painting, patching, minor plumbing / electrical, furniture assembly) when cost-effective.
• Coordinate vendor schedules for specialized work; monitor service quality and timeliness.
• Maintain facilities documentation and ensure compliance with ADA and safety codes.

2) Vendor & Cost Oversight

3) Staff Supervision & Leadership

4) Safety, Security & Emergency Preparedness

5) Cross-Team Operational Support

Requirements : Required :

Preferred :

Work Schedule & Environment

Compensation & Benefits

About Second Chance Center

Second Chance Center (SCC) is a nonprofit reentry agency based in Aurora, Colorado. For over 12 years, SCC has provided comprehensive support to justice-involved individuals returning to the community, offering housing, behavioral health, career pathways, and peer mentoring services. SCC’s holistic and trauma-informed approach helps more than 3,500 individuals annually achieve stability, independence, and thriving futures. Over 65% of SCC’s staff are formerly incarcerated, embodying our philosophy of role-modeling possibilities and building authentic trust with the people we serve.

Equal Employment Opportunity

Second Chance Center is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. SCC values lived experience and strongly encourages applications from individuals who reflect the communities we serve, including those with prior justice involvement.