Logistics & Customs Lead

Logistics & Customs Lead

Fresh Prints is a New York-based custom apparel company. We find incredible students and give them the working capital, training, and support to build the business at their schools. Fresh Prints is on the Inc. 5000's list of fastest-growing companies and offers unparalleled opportunities to make an impact on the business and for growth to individuals both professionally and personally.

At Fresh Prints, our shipping team plays a critical role in ensuring thousands of orders move smoothly from suppliers to printers to clients around the world. As we expand internationally, customs and cross-border logistics are becoming a major area of focus. We are looking for a Shipping & Customs Lead who can not only oversee daily shipping operations but also build reliable systems for International and domestic shipping, including customs clearance management.

We're looking for an organized individual with attention to detail, who will be instrumental in ensuring that we find both cost-effective and relevant shipping solutions that enable us to deliver orders to our clients within timelines.

Key Responsibilities

Customs & International Shipping (Main Focus)

• Own the end-to-end customs process for international orders, ensuring compliance, accuracy, and timely clearances.
• Develop robust systems for customs quoting, documentation, and duty / tax management.
• Partner with leadership to define and refine Fresh Prints' international shipping and customs framework.
• Standardize processes for intake of international shipping requests (unit weight, quantity, HS codes, box count, etc.).
• Provide training and guidance to internal teams on customs classifications, exemptions, and international shipping best practices.
• Collaborate with external customs brokers and logistics partners to strengthen compliance and accuracy.
• Conduct regular audits of past shipments to improve data accuracy and predictability for future quotes.

Shipping Operations & Cost Recovery

Process Building & Leadership

Requirements

Job Location : Work From Home / Remote

Working Hours : 8 : 00 AM - 5 : 00 PM EST (US Timings), Monday to Friday CTC : between $1000 to $1500 base monthly salary (depending on experience) At Fresh Prints, we deeply value the long-term contributions of our team. To recognize and celebrate that commitment, we offer a 2-month paid Sabbatical to eligible employees. Fresh Prints never charges any money during the hiring process. If you're asked to pay for a job, it's not real. Fresh Prints is an equal employment opportunity employer and promotes diversity; actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.