Referral Coordinator | Clinics FT

Job Description

Job Description

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Join Our Team as Referral Coordinator

Location : Mariposa, California – Gateway to Yosemite National Park

Department : Human Resources

Openings : 1

Position Summary

Under general supervision, the Referral Coordinator is responsible for coordinating specialty care referrals and surgical procedure scheduling in accordance with physician orders. This position ensures timely and accurate processing of referrals, verifies patient eligibility and benefits, and provides excellent communication and support to patients regarding their appointments. The Referral Coordinator also maintains accurate logs and documentation for internal and external audits.

Key Responsibilities

Coordinate specialty care referrals, diagnostic testing, and surgical scheduling per physician orders.

Verify patient eligibility and insurance benefits for all referrals before processing.

Schedule appointments within the required timeframe and notify patients of date, time, and location.

Generate referral documentation and ensure accuracy in the electronic health record (EHR).

Prepare referrals and related materials for Utilization Review Committee review.

Maintain tracking systems and logs for all referrals to ensure completion and audit readiness.

Respond promptly and professionally to patient and staff inquiries, escalating complex issues as needed.

Collaborate closely with clinic staff, providers, and external specialists to coordinate patient care.

Maintain confidentiality and compliance with all HIPAA, infection control, and quality assurance standards.

Support departmental goals and assist in continuous improvement of referral and scheduling workflows.