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Senior Manager Credit and Collections
Senior Manager Credit and CollectionsOverhead Door Corporation • Lewisville, TX, United States
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Senior Manager Credit and Collections

Senior Manager Credit and Collections

Overhead Door Corporation • Lewisville, TX, United States
30+ days ago
Job type
  • Full-time
Job description

Job Description

The Credit & Collections - Senior Manager plays a pivotal role in supporting the Company’s sales growth while ensuring cash flow and credit risk are effectively managed. This position is responsible for a $150M receivables portfolio representing more than $1 billion in annual revenue and leads a team of 11 direct. The Senior Manager is responsible for driving performance in credit, collections, optimizing cash flow, and maintaining strong customer relationships.

Responsibilities

Team Leadership & Development

  • Leads 9 Account Managers, and 1 Collections Supervisor (with team of 2)
  • Provides hands-on, supportive, and results-driven leadership.
  • Conducts coaching, performance evaluations, and performance improvement actions as needed.
  • Identifies and develops talent within the team to strengthen capabilities.
  • Onboards new team members and provide ongoing training on systems, processes, and tools.
  • Ensures team accountability for portfolio performance and goal achievement.

Credit & Collections Management

  • Reviews and approves credit limits, refund requests, third-party collections, write-offs, and account changes beyond specified approval levels.
  • Prepares weekly aging reports, highlighting and communicating priority actions for portfolio management.
  • Negotiates and drafts legal documents such as Security Agreements and Cross Corporate Guarantees; coordinate with third parties to perfect security interests.
  • Manages escalated customer concerns and business unit-specific requests.
  • Communicates high-risk accounts to senior management and coordinates development of action plans
  • Reporting & Compliance

  • Performs month-end close processes in Oracle and JD Edwards, including multi-currency.
  • Ensure timely and accurate reporting in alignment with the Director’s expectations.
  • Participates in AR review meetings with Business Units and contributes strategic discussions and actions plans.
  • Qualifications

    Skills & Competencies

  • Strong leadership, interpersonal, and influencing skills.
  • Excellent verbal and written communication.
  • Strong quantitative reasoning, analytical mindset, problem-solving, and strategic thinking capabilities.
  • Proven ability to manage multiple projects under pressure.
  • Customer service orientation with internal and external stakeholders.
  • Advanced proficiency in Excel and ERP systems (Oracle, JD Edwards).
  • Experience with implementation of A / R automation tools in an ERP environment a plus
  • Adept at handling large data sets quickly and accurately Technical Knowledge
  • Financial statement analysis and international credit experience.
  • Familiarity with subcontracting and AIA billing processes.
  • Understanding of credit and collections, laws, and contract review.
  • Knowledge of subledger and general ledger accounting and reconciliation processes
  • Education & Experience :

  • Bachelor’s degree in Business or equivalent combination of education and experience.
  • 10+ years experience in B2B credit and collections.
  • Experience in the construction industry and lien laws is a plus.
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    Credit Manager • Lewisville, TX, United States

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