Call Center Representative- Lake Mary
United Solutions CompanyLake Mary, FL, US30+ days ago
Job type
- Full-time
- Quick Apply
Job descriptionHealth Insurance Life Insurance Accidental Death & Dismemberment Insurance Paid Time Off 11 Paid Holidays Flexible Spending Account Dental Insurance Vision Insurance 401(k) Savings with 6% company match Mission The mission of the United Solutions Company is to host quality products and services using the best of breed technology, with an emphasis on service and collaboration, to help our customers remain competitive and profitable. Job Summary As an Account Resolution Specialist I at United Solutions Company, you will play a pivotal role in our debt collection efforts, working diligently to resolve outstanding accounts on behalf of our clients. You will engage with debtors professionally and empathetically, seeking to find mutually agreeable solutions while adhering to industry regulations and ethical standards. Initiate contact with debtors via phone calls, emails, texts, and letters to discuss overdue accounts and negotiate payment arrangements. Document all communication and interactions with debtors accurately and thoroughly in the client’s system of record. Analyze debtors' financial situations to assess their ability to repay debts and develop appropriate repayment plans within the guidelines of the client. Negotiate settlements, payment extensions, and other arrangements within the scope of our clients' policies and regulatory requirements. Provide exceptional member service by addressing debtors' inquiries, concerns, and requests promptly and professionally. Have the communication skills to overcome common objections. Collaborate with internal departments and team members to resolve escalated issues and achieve collection targets. Stay informed about relevant laws, regulations, and industry best practices related to debt collection and consumer protection. Meet or exceed performance metrics, including collection quotas, call quality standards, and compliance measures. High school diploma or equivalent required; Associate's or Bachelor's degree in finance, business administration, or related field preferred. Previous experience in debt collection, customer service, or financial services is preferred. Strong communication and negotiation skills, with the ability to build rapport and influence others effectively. Detail-oriented and proficient in data entry and documentation. Ability to work independently and collaboratively in a fast-paced environment. Familiarity with consumer lending practices, debt collection laws, and regulatory compliance is a plus. Proficiency in using computer systems, MS Office Suite, and customer relationship management (CRM) software. Powered by JazzHR
JOB TITLE :
- ACCOUNT RESOLUTION SPECIALIST DEPARTMENT : Collection Services JOB TYPE : Full-time SALARY : Starting rate of $17.00 per hour.
- May vary based on experience.
- Efficiently recover payments, negotiate plans, and resolve billing issues with precision.
- Join us for impactful work in financial recovery alongside our amazing team of collectors.
BENEFITS :
Responsibilities :
Qualifications :
Create a job alert for this search
Call Center Representative • Lake Mary, FL, US
Related jobs
At Florida Cancer Specialists & Research Institute we believe our people are our strength and we invest in addition to having a positive impact on the people and communities we serve associate...Show moreLast updated: 2 days ago
We are seeking a Phone Representative to join our team.The ideal candidate will be responsible for handling incoming and outgoing phone calls in a professional and courteous manner.This person is r...Show moreLast updated: 30+ days ago
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago
This role requires the ability to work lawfully in the U.Earn $18 / hour base pay, with the potential to earn $22.Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving...Show moreLast updated: 11 days ago Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago 
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.
With a commitment to excellence and a focus on...Show moreLast updated: 16 days ago
The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.Responsible for managing a whole lot of incoming and outgoing calls in the operations.Ident...Show moreLast updated: 17 days ago
Join a Leader in Home Healthcare.As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to...Show moreLast updated: 1 day ago The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.Responsible for managing a whole lot of incoming and outgoing calls in the operations.Ident...Show moreLast updated: 17 days ago 
Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.
Call Center Representative Agent experienc...Show moreLast updated: 30+ days ago Join a Leader in Home Healthcare.As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to...Show moreLast updated: 30+ days ago MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.
With a commitment to excellence and a focus on...Show moreLast updated: 16 days ago MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.
With a commitment to excellence and a focus on...Show moreLast updated: 16 days ago Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago 
Don't miss this opportunity to jumpstart your career! Come join us for a virtual open information session for our Orlando, FL Call Center roles.
Date : Tuesday, December 2nd, 2025.Come ready to ask y...Show moreLast updated: 3 days ago Hurricane Relief Agent Position.MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.With a commitm...Show moreLast updated: 15 days ago
- Promoted
Contact Center Representative IN PERSON
Florida Cancer Specialists & Research InstituteAltamonte Springs, Florida, USAFull-time
Phone Center Representative
Saafe Behavioral Svcs.Deland, FL, USFull-time
Quick Apply
- Promoted
Hiring Now - Work from Home - No Experience
OCPABithlo, Florida, usRemote
Part-time +1
- Promoted
Retail Sales Representative
SPECTRUMPort Orange, FL, USFull-time
- Promoted
Test Products from Home – $25-$45 / hr + Freebies
OCPAWedgefield, Florida, usPart-time +1
- Promoted
Part Time - Work from Home - Online Product Tester - No experience ($25-$45 per hour)
OCPAWest Canaveral Groves, Florida, usRemote
Part-time +1
- Promoted
Hurricane Relief Call Center Representative
MCIOrlando, FL, USFull-time
- Promoted
Call Center Agent (Paraguay)
24 Hours GroupKissimmee, FL, USFull-time
- Promoted
Medical Equipment Customer Service Representative (TEMP)
Rotech Healthcare Inc.Deland, FL, United StatesFull-time
- Promoted
Call Center Agent (Panama)
24 Hours GroupKissimmee, FL, USFull-time
- Promoted
Remote Work From Home Call Center Representative Agent - Part Time Panelists Needed
ApexFocusGroupOrlando, FL, United StatesRemote
Full-time +1
- Promoted
Medical Equipment Customer Service Representative
Rotech Healthcare Inc.Deland, FL, United StatesFull-time
- Promoted
Remote Call CenterSales Representative
MCIOrlando, FL, USRemote
Full-time
- Promoted
Work From Home Call Center Sales
MCIOrlando, FL, USRemote
Full-time
- Promoted
Get Paid to Test Products at Home – Flexible Hours, Weekly Pay
OCPAWest Canaveral Groves, Florida, usPart-time +1
- Promoted
Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands
OCPAMims, Florida, usRemote
Part-time +1
- Promoted
Customer Service and Sales Call Center Representative - Hybrid
AT&TOrlando, FL, USFull-time
- Promoted
Disaster Relief Call Center Representative
MCIKissimmee, FL, USFull-time