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Operations Specialist (936)

Operations Specialist (936)

ABC SupplyBeloit, WI, US
30+ days ago
Job type
  • Full-time
Job description

Operations Specialist

ABC Supply is North America's largest wholesale distributor of exterior and interior building products.

ABC Supply is proud to be an employee-first company. In fact, we have won the Gallup Great Workplace Award every year since its inception in 2007, and Glassdoor has named us one of the best places to work in the country. Be part of a company that recognizes your talents, rewards your efforts, and helps you reach your full potential. At ABC Supply, we have YOUR future covered.

The Operations Specialist focuses on having comprehensive knowledge of hardware and software used in branch locations for ABC Supply Co., and subsidiary companies.

This role will be working with various departments on project metrics, generation of ongoing reports, developing new operational processes, and using tools and systems to monitor and enhance operational objectives.

Key Responsibilities :

  • Hardware & Software Support

Maintain comprehensive knowledge of branch software and hardware for operational guidance on usage, enhancements, and bug fixes.

  • Utilize existing service platforms for documenting service times and resolutions.
  • See to implementation of approved operational enhancements of software and hardware technologies.
  • Project Support

    • Understand project objectives and communicate effectively to meet project deadlines.

  • Report Tracking

    • Execute reporting as needed within Operations.

  • Provide support to team members who need training on report functionality, use, or troubleshooting.
  • Process Development

    • Proven ability to analyze data and metrics to drive decision-making and process improvements.

  • Work with departmental leadership to develop and implement process strategies that meet the Company goals and objectives.
  • Other duties as assigned

    • Skills / Qualifications / Requirements :

  • Analytic skills
  • Strong verbal and written communication
  • Superior organizational skills
  • Microsoft Excel
  • Skill set in Word & PowerPoint
  • Experience in Smart Sheet is a plus
  • Technology Competency Mobile / Computer hardware and software
  • Strong problem-solving skills

    • Benefits may include :

  • Health, dental, and vision coverage - eligible after 60 days, low out of pocket
  • 401(k) with generous company match - eligible after 60 days, immediately vested
  • Employer paid employee assistance program
  • Employer paid short term and long-term disability
  • Employer paid life insurance
  • Flex spending
  • Paid vacation
  • Paid sick days
  • Paid holidays

    • Equal Opportunity Employer / Drug Free Workplace

    ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.

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