Travel Support Specialist – Client Services
We are hiring a Travel Support Specialist to assist with client communications, itinerary updates, and travel issue resolution . This role is ideal for individuals who enjoy problem-solving and providing high-quality service.
Responsibilities :
- Respond to client inquiries regarding trips
- Resolve travel issues such as delays, cancellations, and schedule changes in real-time
- Coordinate with airlines, hotels, and tour providers to modify bookings
- Confirm itinerary details, send reminders, and offer travel tips
- Maintain client records and document interactions in our CRM system
Requirements :
Experience in a travel agency or customer support roleStrong attention to detail and excellent communication skillsFlexible working hours, including evenings or weekends if necessaryProficiency with booking platforms and CRM systemsBenefits :
Remote work with flexible schedulingOpportunities for career growth into roles such as travel advisor or team leadTravel discounts and ongoing professional developmentJ-18808-Ljbffr