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Travel Support Specialist - Client Services
Travel Support Specialist - Client ServicesDestination Knot • New York, NY, US
Travel Support Specialist - Client Services

Travel Support Specialist - Client Services

Destination Knot • New York, NY, US
11 days ago
Job type
  • Full-time
Job description

Travel Support Specialist – Client Services

We are hiring a Travel Support Specialist to assist with client communications, itinerary updates, and travel issue resolution . This role is ideal for individuals who enjoy problem-solving and providing high-quality service.

Responsibilities :

  • Respond to client inquiries regarding trips
  • Resolve travel issues such as delays, cancellations, and schedule changes in real-time
  • Coordinate with airlines, hotels, and tour providers to modify bookings
  • Confirm itinerary details, send reminders, and offer travel tips
  • Maintain client records and document interactions in our CRM system

Requirements :

  • Experience in a travel agency or customer support role
  • Strong attention to detail and excellent communication skills
  • Flexible working hours, including evenings or weekends if necessary
  • Proficiency with booking platforms and CRM systems
  • Benefits :

  • Remote work with flexible scheduling
  • Opportunities for career growth into roles such as travel advisor or team lead
  • Travel discounts and ongoing professional development
  • J-18808-Ljbffr

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    Client Support Specialist • New York, NY, US

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