Community Case Monitor I

Job Description

Job Description

Description :

Job Title : Community Case Monitor I FULL TIME : 35 hours, non-exempt

PROGRAM / DEPARTMENT : Onondaga County Department of Children and Family Services

LOCATION : Syracuse, NY (On-Site Civic Center)

FULL TIME : 35 hours, non-exempt

LOCATION : Syracuse, NY (On-Site Civic Center)

Put the CARE in your CAREER!

At CCSI, our mission is to activate possibilities for our customers and employees through collaboration, compassion, equity, and imagination. For more than 30 years, CCSI has been a leading non-profit partner to local governments, schools, and community-based organizations, helping them improve their business processes so they can focus on their missions. If you’re looking for a career with purpose that creates lasting change in the community, we encourage you to apply.

CCSI is contracted by Onondaga County to provide program management services, including specialized staffing. The Community Case Monitor I will be in Onondaga County and is responsible for all aspects of monitoring Assisted Outpatient Treatment (AOT) Enhanced Agreements, AOT Court Orders, and Forensic Transition Cases. The position will provide support and oversight for high-needs individuals with serious mental illness who have a history of medication non-compliance and who live in Onondaga County. The case monitor will coordinate and facilitate multi-disciplinary teams that include : the client, behavioral health treatment providers, case management, and housing supports, as outlined in the treatment plan. Supervision will be provided by the Forensic Case Monitor Supervisor, in close collaboration with the AOT Coordinator and Director of Forensics.

In this role, you will be :

• Collaborates and assesses needs of individuals referred to and assigned by the AOT Coordinator and the Manager of Forensics.
• Coordinates the development of system-wide treatment and support plans to include treatment services, case management, housing, care management, and other identified supports.
• Monitor client’s participation in and compliance with an established treatment plan.
• Schedule, plan, and facilitate team meetings.
• Communicates effectively with the client, providers, families, and criminal justice personnel to assist with developing and sustaining the plan.
• Creates a sustainable treatment team by assigning roles and tasks to the treatment team to prepare for the transition to a lower level of care.
• Monitors treatment implementation and coordinates action when treatment, service, and support plan needs adjustment.
• Recommend adjustments to treatment plans, and advocate for system movement.
• Track individuals across multiple systems of care over time to assure continuity of linkages and supports.
• Works closely with treatment providers, ACT, case management, housing providers, parole, probation, Peer Bridger, and unique services and supports.
• Culturally responsive to the population being served in the development, design, monitoring, evaluation, and / or implementation of programs and services.
• Organizes interviews or meetings with applicants and providers involved in the plan as needed.
• Cultivates partnerships with community providers to best support clients.
• Supports community education requests.
• Request and review clinical records.
• Initiate, assist in, and complete investigations for appropriateness of AOT
• Attend staff and other community meetings.
• Maintains and organizes electronic and paper records, and updates tracking sheets. Records progress notes in a comprehensive, timely manner.
• Identify creative solutions to complex problems utilizing available community resources
• Supports clients in achieving their program goals.
• Develop, track, and report program goals and objectives.
• Travels as necessary to fulfill responsibilities.
• File maintenance for the program, including filing and archiving of records.
• Other duties as assigned.

Requirements : What You Bring :

Additional Requirements :

At CCSI, you’ll enjoy :

We Are CCSI!

For more than 30 years, CCSI has been a leading non-profit partner to government agencies, schools, and community-based organizations in the mental and behavioral health space. We aim to maximize these organizations’ potential to serve their communities by supporting their business operations and staffing needs. We dream of communities where everyone flourishes, and we are proud to help our customers move towards that goal.

At CCSI, you are not just part of a team, you are part of a community. You do not just fit in, you belong. We are proud of our steadfast commitment to equity, working diligently to remedy the impact of systems of racism and other forms of oppression to ensure that everyone in our employee community can flourish. We encourage applicants from diverse backgrounds to consider joining us.

CCSI offers a regular information session for job seekers. Click here to learn more.

CCSI does not accept inquiries from third-party recruiters or search agencies.

Coordinated Care Services, Inc (CCSI) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.