Customer Service Rep (01619) - 3102 Green Meadows Way

Customer Service Rep

Domino's Pizza in Columbia, United States, is seeking a friendly and efficient Customer Service Representative to join our team at our 3102 Green Meadows Way location. As a key member of our customer-focused organization, you'll play a vital role in ensuring our customers have a great experience with every interaction.

Provide exceptional customer service by taking phone calls and in-person orders with a friendly and professional demeanor

Process customer transactions accurately and efficiently, handling cash and other forms of payment

Prepare and make pizzas according to company standards and customer specifications

Maintain a clean and organized work environment, adhering to food safety and hygiene protocols

Collaborate with team members to ensure smooth operations during busy periods

Assist with various cleaning tasks to uphold the store's cleanliness standards

Handle customer inquiries, concerns, and special requests with empathy and a problem-solving attitude

Adapt to changing priorities and multitask effectively in a fast-paced environment

Qualifications

Excellent customer service skills with a friendly and professional demeanor

Strong communication abilities, both verbal and written

Proven ability to follow directions and adhere to company policies and procedures

Basic math skills for handling cash transactions and processing orders

Ability to multitask efficiently in a fast-paced environment

Physical capability to lift up to 25 lbs. and stand for extended periods

Flexibility to work weekends, holidays, and various shifts as needed

Previous customer service experience preferred, but not required

Team-oriented mindset with a willingness to collaborate and support colleagues

Ability to remain calm and composed under pressure

Detail-oriented approach to ensure order accuracy and customer satisfaction

Additional Information

All your information will be kept confidential according to EEO guidelines.

This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. ("Domino's Corporate"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and / or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.