Data Support Analyst

A company is looking for a Data & Support Analyst I to diagnose, analyze, and troubleshoot user-reported issues within their systems.

Key Responsibilities :

Define, analyze, and troubleshoot internal and external end-user issues related to applications

Communicate with stakeholders through ticketing systems and document results

Proactively inform leadership of potentially critical issues

Required Qualifications :

Prior professional experience in software, webapp, and / or database troubleshooting and support

Basic proficiency in SQL with at least 1 year of experience

Ability to work independently and efficiently in a remote environment