TPL Recovery Coordinator

Position Summary :

The job of the TPL Recovery Coordinator is to manage outstanding accounts and communicate with either the third party payor or with the attorney representation of the patient handling funds. This position will handle initial communication of the charges with the responsble party and provide any / all records and documentation necessary. The Recovery Coordinator will work the case and update the status on a quarterly basis until funds are ready to be released.

Tasks and Responsibilities :

• Investigate / Reconcile outstanding accounts with TPL payors and / or attorney representation
• Make status calls and work to resolve the outstanding account balance and obtain any pertinent information regarding the outstanding charges
• Submit claim forms, charge detail, records, etc. as needed
• Once funds are available for settlement, provide account detail and roll up to in-house representation for negotiation

Requirements

Education / Experience / Skills Required :

Education

High school diploma or GED equivalent.

Skills

Strong communication skills

Medical terminology

Third party liability experience

Medical billing / claim experience

Understanding of UB04 and CMS1500 forms

Strong mathematics

Basic Microsoft Office knowledge

The ability to Multitask

Excellent customer service

Practice effective written and oral communication

Functional Experience

Organization

Time Management

Stick to client specific processes and procedures

The ability to handle multiple computer systems at one time

Creative talk offs, effective negotiation skills and proper follow up habits

Compliance with HIPAA, FCRA, FDCPA and all other applicable laws and regulations

Attributes :

Dependable

Effective listening skills

Organized and the ability to multitask

Fast learner and the ability to troubleshoot

Properly handle highly confidential information