Technology Management Director

The City of Haines City is an equal opportunity employer and will consider all applicants for all positions equally without regard to their race, sex, age, color, religion, creed, national origin, veteran status, or any other legally protected status. The City of Haines City is a Drug-Free Workplace. Applicants who complete the initial screening process will be required to complete a pre-employment drug screen and physical. Police Department applicants will also be required to take a Polygraph Examination. All information provided by an applicant will be verified for truthfulness and accuracy if a conditional offer of employment is made. Applications and other submitted documents are considered public records.

Salary range is provided to show the min to max compensation for a position. It is not the basis for or guarantee of a starting salary.

Position Function :

Under the direction of the City Manager, performs assigned duties necessary to supervise and manage the daily operations of the Information Technology Department to ensure the proper installation, maintenance and security of all local and wide area network based applications and infrastructure, Internet and communications systems, desktop and / or end user support services, audio / visual systems, and physical security systems. Responsible for planning, coordinating and implementing the overall computer, information systems and infrastructure, mobile data and equipment, technology, and other related strategies and policies of the organization.

Essential Duties :

• Manages and supervises the daily operations of the Information Technology Department to ensure the proper installation, maintenance and security of all local and wide area network based applications, Internet and communications systems, desktop and / or end user support services, audio / visual systems, and physical security systems. Duties include, but are not limited to, the development, management and implementation of technology support and administration, technical writing (e.g. scripts and batch files) to enhance operating system functionality, web-based support and administration, and end user training initiatives. Responsible for planning, coordinating and implementing the overall computer, information systems and infrastructure, mobile data and equipment, technology, and other related strategies and policies of the organization.
• Manages and supervises the procurement process for vendor contract agreements related to Information Technology operations to include, but not limited to, data services, software, hardware, user licenses, and related equipment and / or systems. Duties include, but are not limited to, project, contract, asset and license management. Responsible for the preparation of competitive bids, quotes and / or requests for proposals.
• Responsible to ensure the proper selection, retention and training of Personnel. Manages and supervises Personnel, and conducts performance evaluations and disciplinary processes and procedures within established organizational and department guidelines, policies and / or directives.
• Responsible to ensure the proper preparation, tracking and administration of the Information Technology Department's annual budget, to include forecasting expenditures; the procurement of goods and services; and related Personnel costs.
• Responsible for the collection of data necessary to evaluate all systems' performance and make appropriate recommendations to Executive Staff. Assists Departments with needs assessments, work flow demands, technological advancement, process streamlining and cost analysis regarding budgetary requirements related to Information Technology services and equipment.
• Performs additional duties as assigned.

Environment :

Duties are performed primarily within an office environment or setting. Possible exposure to dust, mold, allergens, and electrical hazards.

Knowledge / Skills / Abilities :

• Required knowledge and experience is normally obtained through the completion of an advanced education from an accredited educational institution of higher learning resulting in a Bachelors Degree in Information Technology, Computer Science or related field, and seven (7) to ten (10) years of work related experience is required.
• Certified Government Chief Information Officer (CGCIO), Microsoft Certified Solutions Expert (MCSE), CompTIA (A+, Network+, Server+, Security+) and / or Cisco Certified Network Associate (CCNA) certifications are preferred.
• A Master's Degree in related field may substitute for up to three (3) years of work related experience.
• Work requires the ability to read and write letters, memos, contracts, professional and industry literature, and spreadsheets and other job related analysis.
• Work requires the ability to understand and develop computer models for cost analysis and compose financial and budgetary reports.
• Work requires substantial independent judgment and decision-making.
• Work is widely varied, involving analyzing and evaluating many complex and significant variables.
• Must possess good oral and written communication skills.
• Must be able to monitor and assess operations, workload, projects, and staff performance.
• Must be able to read and understand technical manuals, Federal and State regulations, and City policies and procedure manuals.
• Ability to remain up-to-date on Federal, State and City regulations, best practices and policies affecting department activities.
• Ability to establish and maintain effective working and professional relationships with City and other public employees, public officials, contractors, consultants, vendors, media, and the general public.
• Ability to use Microsoft Office (e.g. Word, Excel, PowerPoint, etc.) and other job related software.
• Thorough knowledge of various computer systems and information technology related to multi-platforms and servers.

Other Requirements :

• Must possess a valid Florida Class E driver license.
• Must pass applicable pre-employment testing and background checks.

SPECIAL REQUIREMENT :

This position may be required to report for work when a declaration of emergency has been declared in Polk County.