Registration Specialist II - Cox South EmergencyDepartment

Description

: The Registration Specialist is responsible for assisting patients

during the on-site registration and arrival process for scheduled

and unscheduled visits as well as completing financial clearance

functions. This individual completes the registration for scheduled

and unscheduled visits by collecting accurate demographic

information, insurance information, and handling patient financial

obligation at the time of service. This individual is also

responsible for financial clearance functions on assigned scheduled

accounts during registration downtimes. The Registration Specialist

II greets and serves patients and internal team members in a

professional, friendly, and respectful manner to promote positive

encounters. Some travel from site to site, as well as extended

hours may be required of a Registration Specialist II based on

business needs of the department.Education ▪ Required : High school

diploma or equivalent Experience ▪ Preferred : At least 1-2 years

prior registration experience Skills ▪ Proficient in using

computers and computer systems ▪ Excellent customer service skills

and ability to work with the public and co-workers ▪ Excellent

verbal and written communication skills. ▪ Ability to multi-task in

a fast-paced environment ▪ Able to work independently and

collaboratively in a team Licensure / Certification / Registration ▪

N / A