Automotive Service AdvisorWestbrook Honda • Westbrook, CT, US

Automotive Service Advisor

Westbrook Honda • Westbrook, CT, US

30+ days ago

Job type

Full-time

Job description

Job Description

2024 Presidents Award Recipient!

We are looking to hire an experienced, top performing Service Advisor to join us. At Westbrook Honda, you can expect to work with a Team of dedicated, professional employees. Our Advisors work with a collaborative approach and encourage success amongst each of our members. Located just off exit 65 on RTE 95 at the Westbrook Outlets. A fully climate controlled Service Department including a car wash in a World Class facility awaits you..

WE OFFER :

4 Day Work Week
Health & Dental
401K with Company Contribution
Paid Vacation
Base Salary
Weekly and Monthly Bonuses
World Class Facility
Ongoing Training
Company Lunch on Saturdays
Closed on all Major Holidays

RESPONSIBILITIES

Greet customers promptly

Obtain customer and vehicle information

Clearly report all vehicle symptoms as described by the customer

Determine and recommend maintenance base on age, mileage and history of vehicle

Prepare a complete and accurate estimate of cost for labor and parts

Establish follow up time

Monitor the progress of each vehicle throughout the day, and update customers frequently

Verify that the final invoice reconciles with the work performed on the repair order

Explain all completed work and charges to customers

REQUIREMENTS

Proven record of achieving exceptional customer satisfaction

Past experience as a service advisor, assistant lane manager or service consultant

Above-average energy level

A desire for a long-term career with a growing organization

Personal and professional integrity

CDK DMS experience preferred

Skills and willingness to learn new programs

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Automotive Service Advisor • Westbrook, CT, US

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