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General Manager – Store Operations
General Manager – Store OperationsVillage Tavern • Salem, MA, United States
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General Manager – Store Operations

General Manager – Store Operations

Village Tavern • Salem, MA, United States
30+ days ago
Job type
  • Full-time
Job description

Were looking for a motivated, detail-oriented Banquet Captain to join our management team. This key position also serves as Offsite Catering Manager and Restaurant Floor Manager , helping oversee dinner service and closing operations a few nights per week.

If youre passionate about hospitality, leadership, and creating unforgettable guest experiences both in-house and offsite we want to hear from you!

About the Role

This is a hands-on leadership position responsible for managing all aspects of banquet and catering events, as well as ensuring smooth and professional restaurant operations. Youll work closely with our event clients, kitchen team, and front-of-house staff to deliver exceptional service every time.

Key Responsibilities

Banquet & Catering Operations

  • Lead setup, service, and breakdown of all banquet and private events
  • Manage offsite catering logistics, including staffing, transportation, and setup
  • Coordinate with the kitchen and event coordinators to ensure flawless execution
  • Train and supervise event and catering staff
  • Maintain organization and quality standards for all catering operations

Restaurant Floor Management

  • Act as floor manager during dinner service several nights per week
  • Oversee staff performance and guest satisfaction
  • Ensure smooth restaurant operations, from service flow to closing duties
  • Uphold cleanliness, efficiency, and service excellence throughout shifts
  • Communicate with ownership and management to address operational needs
  • Qualifications

  • 2+ years of experience in restaurant or banquet management
  • Strong leadership, organizational, and communication skills
  • Ability to multitask and adapt to a fast-paced environment
  • Availability for nights, weekends, and offsite events
  • Professional appearance and commitment to hospitality excellence
  • What We Offer

  • Competitive pay based on experience
  • Opportunities for advancement and leadership growth
  • Supportive, team-oriented work environment
  • A chance to make an impact across events, catering, and restaurant service
  • Welcome to The Village Tavern , where great food, friendly faces, and unforgettable experiences come together right in the heart of historic Salem, Massachusetts !

    Known for our lively atmosphere, scratch-made comfort food, and welcoming vibe , The Village Tavern is where locals and visitors alike come to relax, celebrate, and connect. From sizzling steaks and fresh seafood to signature burgers, creative cocktails, and local brews on tap every visit feels like a night out with friends.

    Were proud to be part of Salems vibrant dining scene, offering live music, private events, and offsite catering that bring our signature hospitality wherever its needed. Whether youre here for a casual dinner, a big celebration, or one of our famous Tavern events, youll always feel like family.

    At The Village Tavern, our team is at the heart of everything we do passionate people who love great food, great service, and good times.

    Come join the fun, feel the energy, and be part of something special at The Village Tavern in Salem!

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    General Manager Store • Salem, MA, United States

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