Employment Compliance Senior Analyst

Work Where You Matter

At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient store locations, distribution centers, store support center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.

Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.

Job Details

General Summary:

Primary support and expert for all store locations, distribution centers and store support center regarding policy and procedures on background check and drug testing. Manages all relationships with outside vendors related to processes and integration between other internal and external systems. Responsible for researching and executing quality evaluation and resolution of needs. Analyzes processes and matrix for scoring. Leads weekly panel of HR Directors to review and determine final eligibility. Completes ongoing analysis of completion rates, laws related to state requirements and ensure compliance. Responsible for analysis and recommendations to create and revise contingent process to ensure hiring of eligible applicants across the chain.

Duties & Responsibilities:

• Works directly with vendor and vendor system to ensure timely processing, ensure service level agreements/vendor performance metrics are being met by holding vendor accountable for outcomes. Tests and troubleshoot functional issues as they arise in the normal course of business and implement changes necessary to achieve successful resolution of functional issues.
• Prepare, lead, and complete follow up for a weekly background check review panel meeting. Evaluate applicant background checks needing "Further Review" and ones with state specific processes by reviewing results; preparing provide relevant information related to historical panel review decisions and best practices. Provide customer service to business partners by researching problems, providing resolution, and responding to requests for information. Develop, process and maintain detailed reporting of all background check activity.
• Proactively plan projects with the business to improve processes by analyzing processes and presenting proposals for modifications in systems to foster continuous improvements and focus on business results. Identify scope, approach needed and types of resources required for execution.
• Works cross functionally to facilitate issue resolution with the technical team and/or vendor technical partners. Heads the translation of business requirement into system requirements. Analyzes testing to ensure solutions are met based on the business requirements. Identify and resolve system and compliance related issues.
• Direct the contingent background program by evaluating and monitoring areas on contingent eligibility that involve monthly reporting and analysis on completion rates, court statuses, turn-around-time, and other factors. Provide recommendations to leadership on process improvements to improve hiring as well as continuing to mitigate risk. Complete reporting for follow-upon results multiple times per week. Coordinate between HR partners on required actions.
• Maintain all background check related data; coordinates and provide requested reporting to the EEOC regarding the consent decree. Analyze applicant data to present compliance with a multilevel adjudication matrix, state laws, and ensure company compliance with non-discrimination laws to mitigate risk for the company. Participate in government/legal interviews as required.
• Train end users in on-going use and best practices of HR systems when procedures change or new features are added. Provide ongoing training and education to HR partners on pertinent background check/drug testing information. Maintain detailed process documents and logs of related outcomes to be used for evaluation of program and for use with disputes and litigation.
• Responsibility for background and drug test proposed annual budget. Provide monthly accruals estimates; coordinate approval and upload of monthly invoices from vendors; resolve billing issues with Accounts Payable; identify discrepancies between proposed and actual budget monthly.

Qualifications

Knowledge, Skills, & Abilities:

• Strong problem-solving skills: Strong intellectual curiosity and drive for continuous process improvement; able to take initiative.
• Knowledge of business requirements with the focus on analyzing multiple data sources and document data elements, data flow, relationships and dependencies.
• Working knowledge of multiple HR areas/systems, such as applicant tracking, onboarding, HRIS systems,
• Organizational Skills: Ability to prioritize tasks and meet deadlines; meticulous attention to detail; able to manage self and projects.
• Knowledge of business requirements with the focus on analyzing multiple data sources and document data elements, data flow, relationships, and dependencies. Ability to interpret and analyze data and identify trends.
• Strong verbal communication skills, including the ability to clearly articulate ideas to various audiences; ability to influence others.

Work Experience &/or Education:

• College degree or equivalent work experience
• 2-4 years of HR or HRIS experience preferred
• Customer Service experience
• Analytical experience preferred