Account Manager

Job Title : Account Manager

Location : Virginia (Charlottesville OR Lynchburg)

Reports To : Branch Manager / Regional Sales Director

Company Overview

Client is a leading wholesale distributor of HVAC / R equipment, parts, and supplies, committed to delivering outstanding value-added service to contractors and trade professionals. With a strong network of branches and a deep catalog of products, we serve as a trusted partner in the HVAC / R channel.

Position Summary

The Account Manager will manage a designated territory of contractor customers, drive sales growth by executing the branch's strategic plan, and build long-term partnerships by aligning customer needs with client's solutions. As a trusted advisor to HVAC / R contractors, the Account Manager will leverage industry expertise and strong relationship skills to maximize revenue and market share in the assigned territory.

Key Responsibilities

• Manage assigned customer accounts and develop new accounts within the defined territory.
• Execute branch / region sales strategy : initiate regular calls / visits with existing customers, identify new prospects, understand their business and product requirements, and sell HVAC / R equipment, parts, supplies and services.
• Maintain accurate customer information, pricing details, sales forecasts and account plans.
• Conduct business reviews with top customers to understand their needs, build a plan to meet them, and track progress.
• Work closely with product managers, vendors and internal branch teams to stay current on product trends, competitive activity, and technical developments in the HVAC / R industry.
• Promote and leverage client's value-added services such as inventory management programs, delivery capabilities, warranty services, and e-commerce tools.
• Participate in branch marketing promotions, special pricing programs and other initiatives designed to drive growth.
• Submit weekly activity reports, forecasts, and territory updates to branch leadership.
• Frequent travel within the assigned territory to engage with customers.
• Other duties as assigned.

Qualifications